Body Shop Detailer

Asbury Automotive Group • Mesa, AZ

3d • Onsite

About The Position

The Collision Center Detailer ensures vehicles are clean, secured, and organized efficiently. They assist Estimators and Technicians to achieve an efficient, safe, and organized work environment, seeking ways to improve business operation efficiencies and customer service. This role also involves teaching and supporting other employees to be successful. The primary goal is to maximize production, customer service, and profitability. Responsibilities include washing, cleaning, and drying all cars to ensure they are ready for delivery, checking in vehicles by noting VIN, mileage, license, fuel level, and assessing for damage. Effective communication with technicians and management is crucial for maintaining a clean, organized, and secured shop and lot, adhering to OSHA/EPA regulations. The detailer advises the Collision Estimator and/or Manager of needed repairs and maintenance, ensures all vehicles are secured and locked before closing, and runs errands for parts, tools, and supplies. They also deliver customers to and from the dealership safely, maintaining a positive attitude and a secure, efficient route sheet for pickups and deliveries. The role requires completing all required training, maintaining confidentiality, handling job stress, and interacting effectively with others. The position demands operating with integrity, upholding high ethical standards, maintaining composure, and setting an example of a positive attitude and professionalism with a neat, orderly, and safe work environment.

Requirements

• High school diploma or the equivalent.
• Knowledge of automotive repair and maintenance.
• Maintain valid driver’s license and MVR record within company policy requirements.
• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others’ reactions, and understanding why they react as they do.
• Troubleshooting- Determining causes of operating errors and deciding what to do about it.
• Repairing- Repairing machines or systems using the needed tools.
• Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do.
• Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.
• English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work-related documents.
• Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services.
• Mechanical-Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Hazardous Materials- General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials.

Nice To Haves

• 1+ year experience as a detailer preferred.
• Respirator qualification recommended.

Responsibilities

• Wash, clean, and dry all cars as required and ensure all are ready for delivery.
• Check-in vehicles noting VIN (Vehicle Identification Number), mileage, license, fuel level, and assess for damage.
• Effectively communicate with technicians and management to ensure the Collision Center shop and a lot are appropriately cleaned, organized, and secured daily while adhering to all OSHA/EPA regulations.
• Advise Collision Estimator and/or Manager of needed repairs and/or maintenance.
• Ensure all vehicles are secured and locked prior to the close of business.
• Pick up and/or deliver vehicles, parts, tools, and supplies and run work-related errands as needed.
• Deliver customers to and from the dealership safely while maintaining a positive attitude.
• Maintain a secure, efficient, and organized route sheet of pickups and deliverers which abides by applicable driving laws and contributes to the store’s customer service satisfaction.
• Complete and maintain all Larry H. Miller Dealerships’ required training.
• Maintain customer, vendor, and employee confidence while protecting operations by exercising discretion when handling sensitive confidential information.
• Maintain ability to handle job stress and effective interaction with others in the workplace.
• Perform all other job duties as requested by management.
• Operate with Integrity.
• Demand the highest ethical standards from self and others.
• Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships.
• Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.

Benefits

• Semi Monthly pay
• Paid training
• Stock Awards (select management and front-line team members eligible!)
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED