Body Shop Customer Service Representative - Seaford Collision

HERTRICH Family of Automobile Dealerships • Lakeside Estates Mobile Home Park, DE

2d • Onsite

About The Position

The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center. If you enjoy helping customers, staying organized, and working in a fast-moving environment, this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore. We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations. We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug-free organization.

Requirements

• Strong customer service and communication skills
• Professional appearance and positive attitude
• Detail-oriented, organized, and dependable
• Self-motivated with the ability to multitask
• Computer skills required (QuickBooks or similar a plus)
• High School Diploma or GED required
• Valid Driver's License

Nice To Haves

• Bilingual (Spanish) is a plus

Responsibilities

• Provide friendly, professional customer service in person and over the phone
• Support daily office operations within the collision center
• Handle accounts payable/receivable, deposits, receipts & petty cash
• Assist with insurance processing, data entry, and documentation
• Maintain accurate files, reports, and records
• Coordinate with team members to ensure smooth workflow
• Perform additional administrative tasks as needed

Benefits

• Medical, Dental, Vision and Life Insurance for you and your family
• Short & Long-Term Disability Options
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career growth with a large dealership/collision center organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED