Body Shop / Collision Repair Estimator

Rogers Motors•Lewiston, ID

2d•Onsite

About The Position

Join the Team at Rogers Motors! 🚗✨ Join our team at Rogers Motors in Lewiston, Idaho, where we have an exciting full-time opportunity for a Body Shop / Collision Repair Estimator at our Toyota dealership. We are looking for someone who can deliver an amazing customer experience, with a solid understanding of car parts and their locations. Knowledge of the collision repair process, including insurance procedures and requirements will be key. Our employees are motivated, knowledgeable and caring professionals who build long-term client relationships. A hands-on style and a passion for doing what is right by our customers and our community is vital. For more than 55 years, Rogers Motors has proudly served the local community with a reputation built on integrity, teamwork, and customer care. We believe in supporting our employees with training, mentorship, and opportunities to grow.

Requirements

Valid driver’s license and a good driving record.
High school diploma or the equivalent.
Must have knowledge of collision repair process, including knowledge of insurance procedures and requirements.
Two years of experience with CCC estimating.
Working knowledge of vehicle parts and ability to identify then by locations.
Ability to read and comprehend instructions and information.
Must possess excellent communications skills, be organized and detail oriented.
Applicants must pass a background check and drug screening.

Nice To Haves

I-CAR Experience is preferred.
Dealertrack DMS knowledge helpful.

Responsibilities

Processing of vehicle repairs through assisting customers, insurance adjusters and other sources to assure an adequate sales volume and maintaining certain customer satisfaction standards while controlling expenses.
Directing the scheduling of repairs, meeting time schedule and productivity levels, and maintaining quality standards.
Greeting customers in a timely, friendly manner and obtaining vehicle information.
Understanding basic parameters of collision repair as well as insurance programs (DRP and non-DRP).
Reviewing damaged vehicles with customers and insurance adjusters, writing accurate estimates, taking required photos for insurance submission and electronic filing, negotiating initial and supplemental repairs with insurance company.
Managing multiple repairs simultaneously.
Working with technicians to complete a thorough estimate.
Creating accurate estimates that detail repair and labor costs.
Communicating frequently with technicians and parts associates to ensure timely completion of work.