Body Exterior Quality Supervisor

Ford Motor • Dearborn, MI

12h • Hybrid

About The Position

Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more! In this position... Exterior Quality Supervisor is responsible for delivering Exterior Quality Objectives (3MIS R/1000, 1MIS R/1000, CPR Warranty, Supplier Recovery, Time to Contain, and Time to Resolve) for HLM/Closures commodities on current production NA vehicles. The Supervisor leads a team of Quality Engineers at PDC (Dearborn) and GTBC (Mexico City) to analyze quality data, problem-solve, contain, and resolve quality issues with cross-functional teams.

Requirements

• Bachelor of Science in Engineering or a related field
• 5+ years of experience in PD, manufacturing, and/or quality roles
• Proficient in structured problem-solving techniques (8D, 3L5Y, DMAIC, Six Sigma, etc)
• Knowledge of GSAR, IRIS, SIMPSN, and other quality tools
• Highly motivated and capable of leading cross-functional resolution of quality issues
• Capable of succinctly communicating issues/resolution to all levels of leadership
• Strong oral/written communication skills to lead group projects, issue resolution, and management reviews
• Strong leadership skills, passion for quality, passion for customer – inherent self-starter with strong drive for results
• Position requires simultaneous management of multiple complex and urgent issues
• Able to travel and support final assembly plants and supplier sites

Nice To Haves

• Master’s Degree in Engineering
• 7+ years of experience in PD, manufacturing, and/or quality roles
• Six Sigma greenbelt or blackbelt certified

Responsibilities

• Lead for Body Exterior Quality - HLM/Closure Commodities
• Own delivering Exterior Quality Objectives (3MIS R/1000, 1MIS R/1000, CPR Warranty, Supplier Recovery, Time to Contain, and Time to Resolve) for HLM/Closures commodities on current production NA vehicles
• Work with PVT/STA/Manufacturing/PD Functional teams to address plant/supplier issues before they leave assembly plants.
• Evaluate chronic and emerging warranty issues to push for cut off and resolution ASAP
• Lead problem-solving, containment, and resolution for Exterior HLM/Closure Commodities
• Utilize and drive cross-functional teams during problem solving using structured problem-solving techniques (8D A3, 3L5W, DMAIC, Six Sigma, etc)
• Oversee VFG Quality Glidepaths for 3/2/1/0MIS for Corporate and FTR including driving cross-functionals to address systemic and emerging issues
• Proactively review internal/external quality data and quickly communicate to appropriate cross-functional team leads to contain/resolve
• Drive cross-functional teams to complete on-site Gemba by going and seeing issues and collaborating to contain/resolve
• Lead forecasted 36MIS analysis/projections and drive teams to address High Time in Service issues for specific, detection, and systemic legs
• Communicate up and down organization and cross functional (PVT, STA, Manufacturing, Supplier) for systemic/emerging issues
• Work with E2E team and functional teams to improve IRIS/SIMSPN, PO Dashboard, and PO Throughput reporting/management efficiency
• Coach, technical mentor, and guide engineers and rotating FCG's within section

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager