Bodily Injury Claims Adjuster (Remote)

K2 Security Insurance•Houston, FL

18h•$70,000 - $90,000•Remote

About The Position

Patriot MGA is seeking a full-time remote Bodily Injury Claims Adjuster to investigate, evaluate, and resolve first- and third-party private passenger auto liability casualty claims. The role calls for a self-motivated, detail-oriented, highly organized professional with strong decision-making ability who is committed to accurate, efficient, and fully compliant claims handling. The adjuster works in a collaborative culture that values accountability, teamwork, and continuous improvement. Responsibilities include investigating coverage, liability, and damages; managing reserves and claim diaries; documenting investigations and decisions; evaluating and negotiating bodily injury claims; responding to demands; and providing customer service to insureds, claimants, carriers, and partners. The position reports to a Claims Supervisor or Claims Manager. The salary range is $70,000–$90,000 annually, depending on the candidate’s experience and location.

Requirements

Minimum of 3 years of bodily injury auto claims handling experience.
Experience in an MGA, carrier, or insurance claims administration environment.
Active adjuster licenses in applicable states, or the ability to obtain required licenses.
Strong attention to detail.
Ability to thrive in a high-stress, fast-paced work environment.
Demonstrated ability to positively affect team culture and morale.
Demonstrated ability to stay organized in a fast-paced environment.
Demonstrated ability to handle confrontational situations with first- and third-party customers.

Nice To Haves

5 or more years of bodily injury auto claims handling experience.

Responsibilities

Proactively investigate and resolve questions regarding coverage, liability, and damages of private passenger bodily injury auto claims.
Ensure proper reserving and diary/task management on all assigned claims.
Adhere to Patriot MGA standard operating procedures and best claims practices.
Deliver outstanding customer service to Patriot MGA’s insureds, claimants, carriers, and partners.
Positively contribute to Patriot MGA business culture and morale.
Adjust files in compliance with all state regulations.
Thoroughly document claims activities to support investigation decisions.
Evaluate and negotiate bodily injury claims with injured parties or their representation.
Properly document and answer demands consistent with Patriot MGA best claims practices and state regulations.