Bodily Injury Adjuster - Litigation, Moderate/Complex - NY NJ PA (Remote)
About The Position
A Litigation Bodily Injury Adjuster investigates automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. This role offers the convenience of working remotely from home while efficiently handling responsibilities. The adjuster will assess coverage, liability, and damages while providing exceptional customer service. Communication with customers and attorneys will occur through various channels, including voice calls, email, and text messages. Utilizing innovative platforms and tools, the adjuster will engage in negotiation processes to reach fair and timely injury settlements with all parties involved. Candidates must reside in the Eastern or Central Time Zones and cannot reside in California, Washington, Alaska, Hawaii, or Puerto Rico.
Requirements
- Prior represented or litigation third-party casualty claim handling experience is required.
- Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
- Ability to work independently and remotely, while managing time efficiently.
- Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
- Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
- Knowledge of innovative tools and platforms for effective claims evaluation.
- Must reside in the Eastern or Central Time Zones.
- Must not reside in California, Washington, Alaska, Hawaii and Puerto Rico.
Nice To Haves
- New York, New Jersey, Pennsylvania bodily injury claims experience preferred.
- 3+ years of moderate/complex bodily injury claim handling experience is preferred.
- Prior litigation claims experience a plus.
- Proficient in Microsoft Office Suite a plus.
- May require obtaining an adjuster and/or an appraiser license within 60 days of hire.
- Eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
Responsibilities
- Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
- Assessing coverage, liability, and damages.
- Providing exceptional customer service.
- Communicating with customers and attorneys through voice calls, email, and text messages.
- Engaging in negotiation processes to reach fair and timely injury settlements.
- Performing detailed reviews of damage and interpreting policies to determine coverage.
- Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
- Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
- Executing policies according to policy agreements.
- Keeping a clear record of work in a claims system.
- Ensuring timely and accurate documentation is completed as each claim is worked.
Benefits
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
- Technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs.
- Dedicated, private workspace free from distractions, along with appropriate desk and seating.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
