BOC Specialist 3 - Raleigh, NC

M.C. Dean, Inc•Raleigh, NC

1d•Onsite

About The Position

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain & maintain HSPD Clearance.

Requirements

High school diploma with 6+ years of experience.
Three years BAS monitoring and DDC controls experience within the building controls industry.
Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications.
Ability to troubleshoot basic communications wiring, control logic wiring and end devices.
Knowledge of building mechanical and electrical equipment functions and use, HVAC systems controls applications, and relevant hardware and software products.
Knowledge of commonly used networks and network topologies.
Ability to work at a computer terminal with mouse and keyboard for extended periods.
Ability to work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
Good customer communication skills.
Ability to lift, carry, and move objects weighing up to 50 pounds on a regular basis.
Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials.
Relocates a 12 foot stepladder without assistance.
Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis.
Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
May use a standard ladder without exceeding the weight limit while carrying tools.
Ability to recognize when something is wrong or is likely to go wrong.
Ability to apply general rules to specific problems to produce answers that make sense.
Ability to combine pieces of information to form general rules or conclusions.
Ability to see details at close range.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
U.S. Citizenship, for access to classified information; ability to obtain & maintain HSPD Clearance.

Nice To Haves

Vocational school or associate degree in a technical trade preferred.
Experience with Schneider Electric, SmartStruxure and EcoStruxure Controls Platforms and devices.
Experience with INET-7 Controls Platforms and devices.
Experience with Distech Controls Platforms and devices.
Experience with Niagara Controls Platforms and devices.
Factory training certifications on the above systems.

Responsibilities

Monitoring, operating, testing, and performing preventive and corrective maintenance on the Building Automation System and its varying components.
Applying adjustments in the Building Automation System in response to tenant calls, work orders, alarms, monitoring building status, and identifying fault conditions on the system(s).
Executing corrective actions, including troubleshooting, repair, replacement, calibration, and programming adjustments to ensure proper operation of BAS system and its components.
Reporting to the BAS Manager or Lead under the Service Manager.
Potential for back shift rotation or duty hours and on-call status.
Working with the Administrative team to log and identify problem areas in the building.
Assisting other trades in the field in the active troubleshooting of systems.
Monitoring system for alarms, providing reports, and performing triage on system reports and messages.
Monitoring controlled systems for performance and problems.
Backing up application software and checking network integrity of control devices.
Debugging and simulating programs, checking calibration of hardware/software devices, configuring parameters, and testing control components and software.
Performing function checks of all control systems and documenting results.
Setting up alarms for optimal efficiency and response.
Repairing malfunctioning system components and installing new programming and/or components.
Responding to service calls by determining the problem, identifying the cause, and implementing a solution.
Recommending and developing a maintenance program for their system.
Identifying and implementing long-term service strategies.
Performing all work in accordance with contract documents and applicable company standards.
Meeting required response times and facilitating others to meet response times.
Developing and maintaining procedures and checklists for service calls, routine maintenance, and commissioning tasks.
Keeping the Administrative team, leads, and management informed of questions, progress, information needs, and discrepancies.
Initiating follow-up action to secure needed responses in a timely manner.
Using real-time judgment to escalate building issues to the proper entities.
Recording and reporting all faults, deficiencies, and other unusual occurrences.
Responding to emergency situations and performing tasks necessary for the protection of occupants and property.
Performing Laboratory, Data Center, or mission-critical environment maintenance activities.
Operating and maintaining critical systems such as HVAC, CRAC units, life safety and building automated systems, and utility systems.
Utilizing BAS systems for equipment control, monitoring facility conditions, and capturing/trending data.
Applying knowledge of Electrical Safety Precautions and Arc Flash requirements.
Proper use of PPE.