Freedom Boat Club - Part-Time Boatcierge at Fort Myers Salty Sam’s Marina, FL

Brunswick Boat Group•Ft. Myers Beach, FL

1d•Onsite

About The Position

As part of the talented Freedom Boat Club Operations team, the Boatcierge greets, anticipates needs, and suggests local attractions for members to enjoy a hassle-free day on the water. We are looking for customer-focused friendly and upbeat individuals. This position is part-time and requires availability on weekdays, weekends and holidays.

Requirements

Pass a background check and drug screen
Be at least 18 years of age
Ability to read and manipulate handheld tablets and communicate via phone
Availability to work regularly weekdays, weekends and holidays
Ability to adhere to all safety policies

Nice To Haves

Experience in or around boats
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised

Responsibilities

Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Make and answer telephone calls using appropriate etiquette
Navigate the reservation system via handheld tablet
Complete daily clerical work to prepare reservation system, fuel logs and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Support the team to reach common goals
Ensure your uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors