Boat Captain Guide, Maligne Lake

Pursuit Collection•Jasper, AB

15d•Onsite

About The Position

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

Requirements

Passionate and energetic hospitality driven individual who enjoys engaging with guests on an ongoing basis
Strong desire to create long lasting positive memories for guests - Relaxed, flexible and able to handle a few curve balls
Committed to Safety First and the highest quality of cleaning standards
Work ethic and commitment to the team and guest
Internally motivated with a consistently high level of energy
Enjoy working in a busy, fast-paced environment
Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
Must meet the organization grooming and appearance standards
High attention to detail and good communication skills
Strong customer service skills
Ability to effectively manage your time
Public speaking skills
To be certified by Transport Canada you must be a Canadian citizen or permanent resident
Mechanically inclined
Marine First Aid required (course will be scheduled during training)
Class 4 driver’s license an asset

Responsibilities

Demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest
Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations
Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience
Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements
Maintain trip and mechanical logs
Operate in a 1st responder role under direction from home base to any on-water incidents that you may happen upon during your tour
Interact closely with our fleet maintenance team as to mechanical issues and effective operation of the tour boats
Sustain a safe and clean environment in all areas controlled by Maligne Lake