Boat Business Assistant

Bass Pro Shops•Berlin, MA

2d•$20 - $24•Onsite

About The Position

The Boat Business Assistant provides clerical support for all boat, motor, trailer, or ATV customer purchases within the Boat Department or at a Boat Dealership. This role is crucial for ensuring a smooth and efficient sales process, from initial customer interaction to final paperwork and financial reconciliation.

Requirements

High School education or equivalent experience
Must be at least 21 years old to qualify for this position.
Ability to calculate figures, make change to customers and figure percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Clerical / data entry skills preferably within the marine or auto industry
Good organizational abilities
Detail oriented

Responsibilities

Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
Assists the Business/Sales Manager or Boat Manager in selling finance and insurance programs to increase dealer revenues.
Conducts or assists in customer closings and funding activities.
Coordinates all paperwork involved in the sale process, including creating and finalizing quotes in IDS, printing closing documents, entering customer deposits in IDS, and maintaining Sales, Finance, and/or Commission logs.
Accounts for all monies received in the department and ensures the safekeeping of those funds.
Performs closing activities at the end of the day, including till reconciliation procedures, batch detail reports, Daily Cash Reports, and bank deposit slip preparation.
Completes data entry into IDS of all activities associated with the sale, accurately posting all deals within 24 hours of delivery.
Organizes and processes MSOs by entering their receipt into IDS, safeguarding these documents, maintaining an appropriate filing system, and completing affidavits for requesting duplicate MSOs.
Answers multi-line phones in a timely, professional, and courteous manner, directing calls to the appropriate associate or department and taking messages.
Keeps the boat dealership stocked with necessary office supplies, including state/local title and registration paperwork, and maintains an adequate inventory of supplies.
Completes and files all required title work and associated documentation.
Prepares check requests as needed.
Maintains all documentation from various manufacturers and warranty registers all products sold within manufacturer's specified timeframe requirements.
Performs other clerical tasks as required, including sending faxes, file preparation, and maintenance of customer files.
Performs all other duties as assigned.