Boat & ATV Sales - Part Time

Bass Pro Shops•Chesterfield Township, MI

7d•Onsite

About The Position

The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The consultant engages customers, determines their needs, provides information for informed buying decisions, and maintains current product knowledge. They stay aware of advertised items, pricing, and promotions, and adhere to selling skills training. Collaboration with the Service Department ensures seamless delivery. The role involves maintaining showroom presentation, generating and managing leads in a CRM tool, participating in special events, and accurately completing paperwork. Meeting and exceeding monthly sales goals is required, based on employment status, hours, and tenure. Maintaining a clean work area and adhering to company policies are also key responsibilities.

Requirements

High School education or equivalent experience
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
Able to lift up to 50 pounds
Stands for extended periods

Responsibilities

Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc.
Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals.
Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area.
Follows all Company Policies and Procedures, ALL OTHER DUTIES AS ASSIGNED.