Boat & ATV Sales Consultant- Full Time

Bass Pro Shops•Dania Beach, FL

10d•Onsite

About The Position

The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The consultant engages all customers entering the department in a friendly and timely manner, meets with potential customers to determine their boating and/or ATV needs, and provides information necessary for customers to make informed buying decisions. The position requires maintaining current product knowledge, awareness of advertised items, current pricing, and promotions, and adhering to all selling skills training. Collaboration with the Service Department is essential for seamless customer delivery. The role also involves preparing the showroom daily, maintaining product integrity and cleanliness throughout the day, and generating/managing leads and prospects in the CRM tool. Participation in special events like Boat Shows and Parking Lot events is expected, along with accurately completing all necessary paperwork. Meeting and exceeding predetermined individual monthly sales goals is a requirement, as is achieving company sales goals on a monthly basis. Maintaining a clean and professional work area and following all Company Policies and Procedures are also key responsibilities.

Requirements

High School education or equivalent experience
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
Able to lift up to 50 pounds
Stands for extended periods

Responsibilities

Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and/or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
Maintains the integrity and cleanliness of the product throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc.
Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals.
Achieves company sales goals on a monthly basis.
Maintains a clean and professional work area.
Follows all Company Policies and Procedures.