Board Plan Manager

Btes•Lewiston, ME

1d•Onsite

About The Position

Bates Dining, Conferences and Campus Events oversees all student dining. The Board Plan Manager position provides front line leadership for the service and sanitation sectors in Commons, ensuring that departmental/college standards are maintained as outlined in the Dining Services Professional Guide, college handbook, sector specific expectations/policies, 2014 Food Code and Maine State / Federal liquor regulations.

Requirements

High School diploma required.
Serve Safe certification.
A valid Maine driver’s license required.
Minimum of six years’ food service experience.
Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
Strong commitment to customer service.
Demonstrated ability to teach and train others.
Exemplary organizational and time management skills are a must.
Ability to multi-task.
Understands and thrives in a high volume food service environment.

Nice To Haves

Associate’s or Bachelor’s degree in a related field desired.
Previous experience in a collegiate food service environment desired.
Previous supervisory experience desired.

Responsibilities

Ensuring that position and break assignments are completed for shifts.
Ensuring proper staffing levels are met, as well as calling in replacements when needed.
Manages the completion of "Out Front" quality assurance reports.
Oversees all signage and menu cards to ensure they are correct and food is appropriately labeled.
Conducts service and sanitation huddles.
Provides managerial coverage on the floor during meal periods.
Ensures that standard operating procedures, HACCP rules and Maine Food Code 2014 standards are being followed in Commons.
Maintains the highest levels of customer service practices at all times.
Assists the Assistant Director in implementing training modules and departmental procedures.
Ensures that sound environmental practices, composting, recycling, and waste reduction are maintained.
Promotes and values diversity and practices two-way communication.
Attends weekly management and MOD meetings, bi-weekly supervisor/manager meetings, and monthly Dining, Conferences and Campus Events town meetings.
Ensures that a high level of awareness of safety is maintained and reports all injuries within 24 hours.
Acts as the first management level in dealing with conflicts that arise.