BMW Certified Technician

Hendrick Automotive Group•Charlotte, NC

1d•Onsite

About The Position

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. Examines customer vehicles. Identifies necessary vehicle repairs and maintenance. Estimates cost of repairs. Performs vehicle repairs and maintenance. Documents services performed. Performs services efficiently and according to dealership guidelines. Follows dealership and manufacturer service guidelines. Requests necessary parts. Maintains CSI at or above Company standards. Maintains an organized, clean and safe work area. Participates in required training. Records all hours worked accurately in company timekeeping system. Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values. Complies with Company policies and procedures. Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned.

Requirements

High School Diploma
Automotive Field of Study/Work Experience
5+ years of Desired Work Experience
Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience required.
Valid Driver’s License
Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Ability to lift up to (50) pounds.
Ability to talk and hear.
Ability to stand, walk, use hands to finger, handle, or feel.
Ability to reach with hands and arms.
Ability to stoop, kneel, crouch, or crawl.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.

Nice To Haves

BMW Certified

Responsibilities

Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.

Benefits

Together, everyone achieves more.
We work as a team, best utilizing our individual talents and skills to reach a common goal.
Teammates help each other to balance their commitments to family and to the community they represent.
Teammates are empowered and trained to be leaders within our organization.
We believe in doing what is right for our fellow teammates, our customers and our corporate partners.
The core values of this company are what shape every action we take and every decision that is made.
Our customers are important to us. They’re family.
We genuinely desire for our customers to feel valued and cared about whenever inside our doors.
Every day, teammates recommit themselves to exceeding the expectations of our customers.
The Hendrick name is synonymous with winning, at the dealership and on the race track.
We are committed to continuing the tradition of success and performance.
Teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits.
The automotive industry is rapidly progressing.
We take the initiative to find ways to achieve success through simpler, better, faster and leaner processes.
We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development.
We strive for excellence in all that we do.