Information Technology_USA - USA_Engineer

Real Soft•Jacksonville, FL
•Onsite

About The Position

This role requires a Blue Yonder TMS Functional Expert with a strong focus on EDI. The individual will act as a Subject Matter Expert (SME) for Blue Yonder TMS order management, planning/optimization, tendering, execution, and freight audit & pay. Responsibilities include translating business requirements into system configurations such as routing guides, rate tables, business rules, carrier setup, and user roles. The role also involves leading functional testing for upgrades, patches, and releases, and maintaining functional design documents, configuration specifications, and process flows. A key aspect of this role is designing and supporting end-to-end EDI processes, including building and maintaining EDI transaction sets (204, 990, 214, 210, 810, 997), owning trading partner onboarding, spec review, mapping, testing, and go-live for new carriers and customers. Troubleshooting transaction failures and mapping errors across various connection types (VAN, AS2, SFTP, API) and collaborating with integration teams to resolve issues between TMS, ERP, WMS, and partner systems are also critical. The position will drive testing quality by leading or supporting SIT, UAT, and Day-in-the-Life (DITL) testing cycles with an EDI-specific lens, writing test scripts, validating mappings, acknowledgments, and reconciliation, and owning defect triage and root-cause analysis. Finally, the role involves providing L2/L3 support for TMS and EDI incidents within SLA, monitoring transaction queues and error logs, and driving automation and standardization to reduce manual exception handling. This role serves as the connective expert between business users, IT, and external partners for all TMS/EDI related matters.

Requirements

  • 10 & Above years of experience
  • Blue Yonder TMS functional expertise
  • EDI focus
  • Experience with EDI transaction sets (204, 990, 214, 210, 810, 997)
  • Experience with trading partner onboarding, spec review, mapping, and testing
  • Experience with VAN, AS2, SFTP, and API connections
  • Experience troubleshooting transaction failures and mapping errors
  • Experience working with integration teams on TMS, ERP, WMS, and partner systems
  • Experience leading or supporting SIT, UAT, and DITL testing cycles
  • Experience writing test scripts
  • Experience with defect triage and root-cause analysis
  • L2/L3 support experience for TMS and EDI incidents
  • Experience monitoring transaction queues and error logs
  • Experience with automation and standardization

Responsibilities

  • Act as the SME for Blue Yonder TMS order management, planning/optimization, tendering, execution, and freight audit & pay
  • Translate business requirements into configuration: routing guides, rate tables, business rules, carrier setup, user roles
  • Lead functional testing for upgrades, patches, and periodic releases
  • Maintain functional design docs, configuration specs, and process flows
  • Design and support EDI end-to-end
  • Build and maintain EDI transaction sets used across TMS operations (204, 990, 214, 210, 810, 997)
  • Own trading partner onboarding spec review, mapping, testing, go-live for new carriers and customers
  • Troubleshoot transaction failures and mapping errors across VAN, AS2, SFTP, and API connections
  • Work with integration teams to resolve issues between TMS, ERP, WMS, and partner systems
  • Lead or support SIT, UAT, and Day-in-the-Life (DITL) testing cycles with an EDI-specific lens
  • Write test scripts covering standard, edge-case, and exception flows
  • Validate mappings, acknowledgments (997/999), and end-to-end reconciliation
  • Own defect triage and root-cause analysis through go-live and hypercare
  • Provide L2/L3 support for TMS and EDI incidents within SLA
  • Monitor transaction queues and error logs; get ahead of failures before they become escalations
  • Push for automation and standardization to shrink manual exception handling
  • Be the connective expert between business users, IT, and external partners on all things TMS/EDI
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