BluCar Dispatcher - 156

Copart • Wheeling, IL

6d • Onsite

About The Position

Copart, Inc. is a global technology leader and the premier online vehicle auction platform, with over 200 facilities worldwide. Copart connects vehicle sellers with more than 750,000 buyers in over 190 countries. We are committed to providing an unmatched experience through our people, processes, and technology. The BluCar dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. This role involves managing outbound calls to pick-up locations and sellers, soliciting business, and utilizing cost-effective vendors to meet budget objectives. The dispatcher will also educate sub-haulers on company policies, maintain and archive documents, answer phone calls, collect payments, and ensure compliance with safety regulations. Additional duties include printing checks, monitoring incoming fax documents, printing reports, and managing vendor relationships. The company fosters a culture of diversity, inclusion, and collaboration, aiming to create a workplace where everyone feels appreciated, included, and inspired.

Requirements

• Two years dispatch experience.
• One year customer service skills experience.
• Excellent customer service skills and attitude.
• Excellent Communication Skills --verbal and written.
• Excellent organizational skills.
• Excellent time management skills.
• Typing speed 45 words per minute.
• Basic Ten key proficiency.
• Basic Math skills.
• Computer proficiency (MS Suite experience).
• Ability to operate office equipment.
• Multi-tasking.
• Ability to work in fast paced/diverse environment.
• Strong attention to detail.
• Know geographical area as well as ability to read maps.
• Work with minimal supervision.

Nice To Haves

• Bilingual Skill a plus.

Responsibilities

• Timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery.
• Provide excellent service to customers.
• Make outbound calls to pick-up locations.
• Ensure sub-haulers meet company requirements prior to dispatching.
• Make outbound calls to sellers.
• Solicit business.
• Utilize cost-effective vendors to meet company budget objectives.
• Educate sub-haulers on company policies and procedures.
• Maintain and archive documents.
• Answer phone calls.
• Collect payments on member deliveries.
• Comply with Safety and enforce regulations.
• Print checks.
• Monitor incoming documents on the fax machine.
• Print reports as needed.
• Manage vendor relationships.
• Perform other duties as assigned.

Benefits

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
• Many other employee benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED