Blood Storage and Distribution Technician

American Red Cross • Madison, WI

5d

About The Position

The Blood Storage and Distribution Technician receives, processes, packs, and ships blood products and samples for hospital orders. The role prioritizes orders by their required dates and times, selects appropriate temperature-regulating materials, and carefully packs products to ensure safe transport. The technician communicates with hospital clients, volunteers, and vendors, and maintains records to preserve product traceability.

The position is full-time on the second shift, Sunday through Thursday, from 2:00 PM to 10:30 PM. Required training lasts four weeks and takes place Monday through Friday, 8:00 AM to 4:30 PM; full attendance is mandatory. Pay is $19.61 per hour, plus applicable shift differentials of $2.25–$3.50 per hour depending on the day of the week. The role may require hospital deliveries and may require a valid driver’s license.

Requirements

• High school diploma or equivalent.
• Good computer skills.
• Attention to detail and accurate documentation.
• Good decision-making skills.
• A valid driver’s license may be required.
• Ability to stand, stretch, stoop, and bend for extended periods; lift, pull, push, and move objects up to 50 pounds; and work in walk-in refrigerators or freezers for periods of time.
• May be required to wear protective clothing such as lab coats, gloves, and face shields.
• Full attendance during the four-week required training period.

Nice To Haves

• Two years of experience in a regulatory, distribution, or manufacturing environment, or an equivalent combination of education and experience.

Responsibilities

• Receive, process, pack, and ship blood products and samples for hospital orders.
• Ensure products and samples are suitable for release for distribution while meeting production goals.
• Manage inventory throughout the manufacturing and shipping process.
• Prioritize workload to meet production and customer requirements.
• Enter data related to further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records.
• Analyze visual inspection findings and information from other departments to meet time requirements and quality standards.
• Identify and quarantine products or samples that do not meet quality requirements, and disposition unacceptable product.
• Make hospital deliveries as assigned.
• Communicate with hospital clients, volunteers, and vendors.
• Interact positively and proactively with internal and external customers in a customer-focused manner, demonstrating care and compassion.
• Show up for every shift and support team members.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED