Blood Product Storage and Distribution Technician

American Red Cross • Great Falls, MT

5d • Onsite

About The Position

The American Red Cross is seeking a Blood Product Storage and Distribution Technician. This role is crucial for ensuring the timely and safe delivery of life-saving blood products. You will be responsible for receiving, processing, packing, and shipping blood products and samples for hospital orders. This involves triaging orders based on urgency, selecting appropriate blood products, and using temperature-regulating materials to ensure safe transport. You will also communicate with hospital clients, volunteers, and vendors, and maintain accurate records for traceability. As a team member, you are expected to be reliable, contribute 100% during your shifts, and interact positively and professionally with both internal and external customers, demonstrating care and compassion.

Requirements

• High School diploma or equivalent
• Good computer skills
• Attention to detail
• Accurate documentation
• Good decision-making skills
• Ability to work on a team
• Ability to provide excellent customer service
• Requires a valid driver’s license, and a good driving record
• Requires standing, stretching, stooping and bending for extended time periods.
• Lift, pull, push and move objects of up to 50 pounds.
• May work in walk-in refrigerator/freezers for periods of time.
• May be required to wear protective clothing such as lab coats, gloves, face shields, etc.

Nice To Haves

• Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience

Responsibilities

• Receiving, processing, packing, and shipping blood products/samples for hospital orders.
• Triaging orders based on required date and time.
• Selecting and carefully packing life-saving blood products with the correct temperature-regulating product to ensure safe transport.
• Communicating with hospital clients, volunteers, and vendors.
• Maintaining product records to preserve traceability.
• Ensuring products/samples are suitable for release for distribution, while meeting production goals.
• Performing good inventory management practices throughout the manufacturing and shipping process.
• Prioritizing workload to meet production and customer requirements.
• Performing data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintaining and reviewing accurate physical and electronic manufacturing records.
• Analyzing and making decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identifying and quarantining products/samples that don’t meet quality requirements, and performing disposition of unacceptable product.
• May make hospital deliveries as assigned.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED