Blood Product Storage and Distribution Technician

American Red Cross•San Leandro, CA

About The Position

The Blood Product Storage and Distribution Technician uses computer systems and software to receive, process, pack, and ship blood products and samples for hospital orders. The technician prioritizes orders by required date and time, selects and packs products with appropriate temperature-regulating materials, communicates with hospital clients, volunteers, and vendors, and maintains records to support product traceability. The role requires a customer-focused, compassionate approach with internal and external customers and dependable participation on scheduled shifts. The position is scheduled Tuesday through Saturday, 10:00 a.m. to 6:30 p.m. Paid training is full-time, Monday through Friday on the day shift, for approximately four weeks. The role may require flexibility to work variable schedules, including weekends and holidays, and may include hospital deliveries as assigned. Pay is $25 per hour, with an additional $3 per hour for hours worked between 11 p.m. and 7 a.m.

Requirements

  • High school diploma or equivalent.
  • Good computer skills and the ability to learn and navigate multiple software programs.
  • Strong attention to detail.
  • Accurate documentation skills.
  • Good decision-making skills.
  • Ability to work proactively in a team environment.
  • Two years of experience in a regulatory, distribution, or manufacturing environment, or an equivalent combination of education and experience, is preferred.

Nice To Haves

  • Ability to multitask and work independently.
  • Previous experience in a fast-paced regulated environment.

Responsibilities

  • Ensure blood products and samples are suitable for release for distribution while meeting production goals.
  • Apply good inventory management practices throughout manufacturing and shipping.
  • Prioritize workload to meet production and customer requirements.
  • Enter data related to further manufacturing, labeling, storage, ordering, and shipping.
  • Maintain and review accurate physical and electronic manufacturing records.
  • Analyze visual inspections and information from other departments to make decisions that meet time requirements and quality standards.
  • Identify and quarantine products or samples that do not meet quality requirements, and dispose of unacceptable product as appropriate.
  • Make hospital deliveries as assigned.
  • Communicate with hospital clients, volunteers, and vendors.
  • Interact positively, proactively, and in a customer-focused manner with internal and external customers.
  • Show up for every shift and contribute to the team.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays, including six core holidays and five floating holidays.
  • 401(k) with up to 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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