Blood pressure navigator

NeighborHealth•Boston, MA

6d•Onsite

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Requirements

Must be able to connect patients to Epic (EMR).
Must be able to educate patients on self-monitoring blood pressure (SMBP) devices and how to take their pressure.
Must be able to document encounters in the patient’s medical record.
Must be able to make outreach calls to schedule patients for appointments.
Must be able to communicate with care team members (MA, Nurses, PCP) to facilitate client care.
Must be able to monitor referral reports and outreach to patients not scheduled for visits and/or missed appointments.
Must be able to assist PHM in device inventory and tracking of devices handed out.
Must be able to assist PHM in reviewing and analyzing data on patients with SMBP for BP monitoring, f/u appointments, patient demographics.
Must complete a background check before beginning employment.

Responsibilities

Educating patients on hypertension, how and when to take their blood pressure, and help to connect these to Epic (EMR).
Working collaboratively with project leads to schedule patients and manage blood pressure clinic.
Educating patient/patient’s family on self-monitoring blood pressure (SMBP) devices and how to take their pressure.
Documentation of these encounters will be in the patient’s medical record.
Making outreach calls to schedule patients for appointments.
Communicating with care team members (MA, Nurses, PCP) to facilitate client care.
Monitoring referral reports and outreach to patients not scheduled for visits and/or missed appointments.
Assisting PHM in device inventory and tracking of devices handed out.
Assisting PHM in reviewing and analyzing data on patients with SMBP for BP monitoring, f/u appointments, patient demographics.