Blood Donor Technician Lead

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

The Blood Donor Technician Lead provides leadership, training, validations, and daily supervision of donor center staff to help the team function cohesively. The Lead has mastered the competencies of a Blood Donor Technician and may serve as charge on mobile blood drives when a charge nurse is absent. The role leads donor technicians, manages donor flow, and completes end-of-day product audits on mobile drives. It ensures compliance with AABB standards, FDA regulations, and other applicable regulatory guidelines. The position involves interviewing donors and determining eligibility, obtaining informed consent, explaining donation procedures and risks, and performing whole blood and platelet pheresis collections. The Lead also performs quality control and equipment calibration, documents work and corrective actions, supports mobile drives, transports products, and maintains safe, clean work areas. The role serves as a staff role model and preceptor, develops education, and conducts in-services as needed. This is an onsite, regular position at 75 Francis Street, scheduled for 40 hours per week on the day shift. The schedule requires flexibility to meet departmental needs, including every other Saturday at BWH. Work may include mobile blood drives at locations throughout Massachusetts. Pay range is $27.95–$40.70 per hour.

Requirements

High school diploma or equivalent.
Phlebotomy or Medical Assistant experience with a phlebotomy course: 0–1 year required, or Blood Donor Technician experience: 1–2 years required.
Progressive leadership skills: 1–2 years required.
Flexible scheduling to meet departmental needs, including every other Saturday at BWH.
Exceptional phlebotomy skills.
Exceptional customer service skills.
Attention to detail and thorough completion of assigned tasks.
Ability to act as team lead on blood mobile drives.
Ability to work in a fast-paced environment.

Nice To Haves

Phlebotomy Technician national certification (generic; HR only).
Donor Phlebotomy Technician (DPT(ASCP)) certification from the American Society for Clinical Pathology Board of Certification.

Responsibilities

Provide leadership, training, validations, and daily supervision of donor center staff.
Lead donor technicians and manage donor flow.
Serve as charge on mobile blood drives in the absence of a charge nurse.
Complete end-of-day audits of products on mobile blood drives.
Ensure compliance with AABB standards, FDA regulations, and other applicable regulatory guidelines.
Interview donors and determine eligibility according to departmental Standard Operating Procedures, including medical history and physical examination; answer donor questions and ensure understanding.
Apply temporary or permanent donor deferral criteria and document informed consent before blood or apheresis collection.
Explain donation procedures, associated risks, and tests performed.
Perform whole blood collection using established sterile technique and platelet pheresis collection using the apheresis system.
Maintain donor identification continuity by labeling collection bags and pilot tubes and ensuring appropriate collection volume.
Perform daily quality control, including scale calibration and checks of other equipment used in donor selection and collection; document results and corrective action as needed.
Work at mobile blood drives and help maintain adequate supplies for the Donor Center and off-site drives.
Transport blood products to the blood bank while following safety and infection-control policies.
Maintain a clean work area and perform other duties at the Donor Center and off-site mobile blood drives as required.
Maintain a professional image and serve as a role model to colleagues.
Precept new blood donor technicians and/or students, develop staff education, and conduct in-services as needed.
Work collaboratively with the charge nurse and colleagues and positively impact the workplace.