Blood Component Manufacturing Technician

American Red Cross•Dedham, MA

About The Position

The Blood Component Manufacturing Technician manufactures blood products and samples after blood units are received from donors. The role involves scanning blood units and processing them into transfusable components, including red cells, platelets, and plasma, as well as leukoreducing products. The technician helps meet production goals while maintaining quality, accurate documentation, and effective inventory management throughout manufacturing and distribution. The position requires operating computers and laboratory equipment, entering data into programs for component production, labeling, storage, and sample tube management, and making decisions based on visual inspection and information from other departments. Complex tasks may include pooled product manufacturing, freezing, washing, or deglycerolizing blood products, and pathogen reduction. The technician communicates with internal customers, vendors, and volunteers and works with a positive, proactive, customer-focused approach. The regular schedule is Tuesday through Saturday, 10:00 p.m. to 6:30 a.m. Training is scheduled for the first four weeks, Monday through Friday, 9:00 a.m. to 5:30 p.m., with full attendance mandatory. The role may require flexibility to work weekends and holidays. Physical work includes extended periods of standing, stretching, stooping, and bending; moving objects up to 50 pounds; and sometimes working in walk-in refrigerators or freezers and wearing protective clothing.

Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years of related experience in a regulatory, laboratory, or manufacturing environment, or an equivalent combination of education and related experience; stated as preferred.
  • Good computer skills and ability to use a wide variety of programs and laboratory equipment.
  • Attention to detail, accurate documentation, and good decision-making skills.
  • Good communication skills and ability to work on a team as well as independently with minimal supervision.
  • Ability to stand, stretch, stoop, and bend for extended periods and lift, pull, push, and move objects up to 50 pounds.
  • Ability to work in walk-in refrigerators or freezers for periods of time and wear protective clothing such as lab coats, gloves, and face shields, as required.
  • Full attendance during the first four weeks of training.

Nice To Haves

  • Related experience in a regulatory, laboratory, or manufacturing environment, or an equivalent combination of education and related experience.

Responsibilities

  • Meet quality and quantity production goals while prioritizing workload and maintaining accurate documentation.
  • Manage inventory throughout the manufacturing and distribution process.
  • Perform data entry and operate computer programs associated with component production, labeling, storage, and sample tube management.
  • Inspect products and use information from other departments to make decisions and meet time requirements.
  • Perform complex manufacturing tasks, including pooled product manufacturing, freezing, washing, or deglycerolizing blood products, and pathogen reduction.
  • Communicate effectively with internal customers, vendors, and volunteers.
  • Work assigned shifts and provide positive, proactive, customer-focused service to internal and external customers.

Benefits

  • Medical, dental, and vision plans
  • Health Spending Accounts and Flexible Spending Accounts
  • Paid time off starting at 15 days a year, based on job type and tenure
  • 11 paid holidays, comprising six core holidays and five floating holidays
  • 401(k) with up to 6% match
  • Paid family leave
  • Employee Assistance
  • Short- and long-term disability and insurance
  • Service awards and recognition
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