Blood Collections Supervisor

American Red Cross • Burlington, VT

1d • Onsite

About The Position

When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization.

Requirements

• Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field)
• Minimum of three years of supervisory/leadership experience
• Customer service experience and effective verbal communication skills
• An ability to effectively discuss procedures and medical issues with patients, families and physicians
• A current, valid driver's license with a good driving record
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes
• Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
• All staff work as a team to setup and tear down the equipment to conduct a mobile blood drive.

Nice To Haves

• Basic computer skills are desirable
• Prior healthcare or phlebotomy experience (CNA, MA, EMT , etc. )
• Prior leadership experience exceeding 3 years in a healthcare setting

Responsibilities

• Supervise blood collection staff, including training and performance
• Drive for results and to serve others with a high level of respect for customer service
• Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
• Contribute to a friendly and fun environment.
• Team up with your co-workers to keep our donors coming back again and again

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree