Blood Center Technician I

Stanford Health Care•Palo Alto, CA

1d•$31 - $39•Hybrid

About The Position

The Blood Center Technician is part of Stanford Blood Center’s donor-facing, blood collection team. As a Blood Center Technician (BCT), you work with a team of RN's and other BCTs and play a vital role in providing the highest quality of service to our donors. We have 4 donation sites: Campbell, Menlo Park, Mountain View & Dublin and a fleet of mobile blood drives that collect from donors all over the bay area. The BCT role requires regular rotation between these locations based on a schedule published 3 weeks in advance. Schedules are day shift, 8 hours. Depending on assigned schedule, workdays begin anytime between 500am to 100pm with rotating weekends. Because we need to be where donors are, we cannot guarantee consecutive days off. Training for this role is about 3 months and fully paid. If offered the position, acceptance comes with a commitment to minimize absences during the 3 month intensive training period, to learn intently and to be a strong contributing member of the collections team. The SBC Donor Services culture is supportive, accountable and a great place to work.We offer a substantive starting salary, great promotion opportunities and excellent benefits.

Requirements

HS diploma or equivalent
American Heart Association BLS certificate
Active and valid CA DL
Fluent and communicates effectively in oral and written English; articulates information clearly.
Demonstrated punctuality and good attendance.
Flexibility to work rotating daily and weekly schedules that revolve around when donors are scheduled, which includes evenings, Saturdays and Sundays.
Ability to adjust with ease to unplanned situations.
Demonstrated organizational skills, critical thinking skills, and attention to detail.
Ability to comprehend and remain up to date on medical terminology, policies, procedures, and regulatory compliance requirements.
Ability to comprehend and remain up to date on written and oral communications, and work schedule parameters.
Ability to work effectively with diverse groups of people, conduct work with civility in all interactions, and maintain appropriate professional relationships/boundaries with co-workers and customers.
Demonstrated strong customer service and interpersonal skills that include an empathetic approach to co-workers and customers.
Ability to effectively work with initiative and minimal supervision independently or as a team.
Ability to attend necessary SBC and department meetings, in-services, and continuing education opportunities.
BLS - Basic Life Support Upon Hire
CADL - California Drivers License - Valid And In State Upon Hire

Responsibilities

Work under minimal supervision and follow standard operating procedures to ensure exceptional donor relations and care.
Determine whole blood and apheresis community and research donor suitability for blood donations and samples based on inventory need, including physical assessment, medical history and mobile registration.
Perform whole blood community donor venipunctures and research bi-product collection; treat donor reactions.
Perform fixed site and mobile operation opening, closing, set up and breakdown.
Serve as float and drive SBC vehicles to transport employees, volunteers, equipment, supplies and blood products.
Greet and assist donors with paperwork.
Identify any specific requirements for particular type of donation and determine blood donor suitability.
Provide information within defined limits.
Prepare equipment and donor for blood draw; perform venipuncture; collect, label, and store donation.
Maintain complete and accurate donor files and other documentation.
Clean and perform quality assurance checks on equipment; order, restock and maintain supplies; maintain tidy and clean work areas; ensure samples are correctly documented and ready for delivery to the lab.
Consult charge nurse as appropriate.
Develop and maintain knowledge of applicable Stanford Blood Center procedures and protocols; participate in staff meetings, in-service, and continuing education opportunities.