BL Regulatory Review Rep

U.S. Bank • Overland Park, KS

19h • Hybrid

About The Position

The BL Regulatory Review Representative is responsible for monitoring, evaluating, and enhancing the quality and compliance of operational processes within assigned business lines. This role plays a key part in ensuring adherence to internal policies and regulatory requirements by conducting quality reviews, identifying risks, and supporting continuous improvement efforts.

Requirements

• High school diploma or equivalent
• Typically three or more years of experience in quality analysis and measurement activities
• Thorough knowledge and understanding of the products and services applicable to the assigned area
• Thorough knowledge of the productivity and accuracy standards of the assigned area
• Strong knowledge of computer systems used in the assigned area
• Effective verbal and written communications skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Perform quality control reviews and evaluations to ensure work meets established standards for accuracy, timeliness, and productivity
• Monitor key risk indicators (KRIs) and identify trends, control gaps, and potential compliance risks
• Document findings, quality issues, and performance results, providing clear insights for management review and decision-making
• Conduct root cause analysis on errors or defects, recommending corrective actions and process improvements
• Partner with business line teams to resolve compliance-related issues and support remediation efforts
• Assist in the development, update, and implementation of policies, procedures, and quality standards
• Support training and coaching efforts by providing feedback based on quality review observations
• Respond to audits and support regulatory readiness activities by ensuring proper documentation and process adherence
• Prepare and maintain reports on quality metrics, compliance trends, and operational performance
• Provide analytical and project support for business initiatives, including evaluating processes and recommending improvements
• Collaborate with cross-functional partners to ensure consistent application of regulatory standards and operational controls
• Participate in ongoing monitoring of regulatory changes and assess potential impacts to business processes

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED