Bistro Supervisor

Bethea Retirement CommunityDarlington, SC
Onsite

About The Position

We are looking for an experienced and passionate Bistro Supervisor to lead our front-of- house team and ensure an exceptional dining experience for every guest. You will play a pivotal role in day-to-day operations, mentoring staff, maintaining service standards, and helping drive the culture of hospitality that defines our bistro.

Requirements

  • Minimum 2 years of experience in a supervisory or senior front-of-house role in a restaurant, café, or bistro environment
  • Proven ability to lead a team under pressure while maintaining a positive, guest- focused atmosphere
  • Strong knowledge of food and beverage, including wine basics and menu upselling techniques
  • Proficiency with point-of-sale (POS) systems and basic cash management
  • Current Food Handler certification (ServSafe)
  • Flexible availability including evenings, weekends, and public holidays

Nice To Haves

  • A natural communicator who leads with warmth and commands respect from peers
  • Detail-oriented with a passion for creating memorable dining experiences
  • A calm, solutions-focused mindset when challenges arise mid-service
  • Team player who thrives in a fast-paced, collaborative environment

Responsibilities

  • Supervise, coach, and motivate front-of-house staff during service to ensure seamless, high-quality guest experiences
  • Open and/or close the bistro, including cash handling, reconciliation, and end-of-shift reporting
  • Monitor efficiency during peak periods
  • Handle guest feedback and complaints promptly and professionally, escalating where necessary
  • Conduct pre-shift briefings to communicate daily specials, service priorities, and any operational updates
  • Ensure compliance with food safety, hygiene, and licensing regulations at all times
  • Assist with scheduling, time-off requests, and staff coverage in coordination with the Dining Service Director
  • Support inventory management including ordering, stock rotation, and wastage control
  • Collaborate with the kitchen team to maintain timing, quality, and communication between front and back of house
  • Onboard and train new team members in service standards, POS systems, and bistro procedures

Benefits

  • Competitive hourly rate commensurate with experience
  • Staff meals and dining discounts
  • Opportunities for career advancement within the group
  • Ongoing training and professional development
  • A supportive team culture built on respect, creativity, and good food
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