Bistro Server

Wilcox + Flegel•Kalama, WA

3d•Onsite

About The Position

The Flipside is a cozy restaurant along the Columbia River with a lot to offer! Start the day with crafting a rich hot cup of coffee and warm breakfast pastry. Or perhaps help guests unwind in the evening with a delicious specialty pizza paired with a perfect beer. Located in Kalama, The Flipside is growing and expanding with many new opportunities waiting. If this sounds like a match for you, we would be thrilled to have you apply and join our amazing Team! This is a part-time position with flexible hours. Responsible to consistently role model our Core Values.

Requirements

Excellent interpersonal skills as well as verbal and written communication skills.
Must be highly organized with strong ability to multi-task.
Able to assess competing demands and determine appropriate direction.
Proven ability to learn quickly and adapt to changing environment; agile, flexible, and resilient.
Team Spirit.
Attentiveness and patience for customers.
Excellent presentation skills.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Nice To Haves

Prior experience in food service or customer service is preferred but not required.
Square POS preferred

Responsibilities

Greet customers in a friendly and welcoming manner as they approach the counter.
Take orders and input them accurately into the POS system.
Prepare coffee, lattes, and other beverages to customer specifications.
Prepare and serve food and drink items such as pizza, sandwiches, soup, beer and wine.
Ensure that all orders are prepared correctly and in a timely manner.
Keep the counter and food prep area clean and organized at all times.
Wash dishes, carry dirty plates, glasses and silverware to the kitchen for cleaning.
Upsell menu items and promote specials to customers.
Provide exceptional customer service and resolve any customer issues or concerns in a timely and professional manner.
Accurately handle cash and card transactions.
Monitor inventory levels and restock supplies as needed.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Prepare tables by setting up silverware and glasses.
Offer menu recommendations upon request.
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
Arrange table settings and maintain a tidy dining area.
Follow all relevant health department regulations.
Provide excellent customer service to guests.