BISTRO BUSSER

Graton Resort & Casino•Rohnert Park, CA

2d•Onsite

About The Position

The Bistro Busser position involves a combination of bussing, bar support, and food running, ensuring an exceptional experience in a casual/contemporary restaurant and nightclub/lounge setting. The Bistro Bus/Back will have shifts in Bistro 101, B-Side Lounge, or both. The Busser must maintain a professional, polished demeanor, anticipate guest needs, and work closely with the bar and service teams to uphold the venue's standards of excellence.

Requirements

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Must be able to speak, read, and write fluently in English.
One (1) year of experience in gourmet, contemporary dining, high-volume restaurants, and cocktail lounges and/or nightclubs.
Must be at least 18 years of age.
Must possess or obtain a Responsible Beverage Service State Certification.
Must possess or obtain a California Food Handler Certification.
Ability to handle a flexible work schedule, working weekends, holidays, and all shifts.

Responsibilities

Redefine hospitality at Graton Resort & Casino while living, supporting, and promoting company values.
Perform responsibilities in accordance with all Company standards, policies, and procedures.
Maintain in-depth knowledge of all food and beverage offerings to be able to explain the menu to guests with confidence and make recommendations.
Follow the steps of service as outlined by the department on a consistent basis.
Deliver food and beverages promptly, ensuring correct orders and presentation.
Clear tables and bars of dirty dishes and glassware following the prescribed method.
Provide attentive, friendly, and personalized service throughout the dining experience.
Maintain an organized and clean work area, including the dining room, back bar, and service stations.
Anticipate guest needs and address any concerns or requests in a timely manner.
Communicate effectively with kitchen staff to ensure smooth service and accurate orders.
Adhere to all health, safety, and sanitation standards.
Assist with setting up and breaking down the dining area as assigned.