Bistro Attendant

Highgate HotelsWoodbridge, VA
Onsite

About The Position

The Bistro Attendant is responsible for delivering excellent food and beverage service to guests in The Bistro while creating a welcoming, efficient, and upbeat environment. This role supports breakfast, dinner, and evening bar service by preparing menu items, serving guests, maintaining cleanliness, and upholding Courtyard by Marriott brand standards.

Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage or customer service experience preferred
  • Ability to work flexible hours, including mornings, evenings, weekends, and holidays
  • Basic math and cash-handling skills
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Must be able to stand for extended periods and lift up to 25 lbs
  • Food handler and alcohol service certification (or willingness to obtain)

Responsibilities

  • Greet guests warmly and provide prompt, courteous service
  • Prepare and serve breakfast, dinner, and bar menu items according to brand standards
  • Operate POS system accurately, process payments, and handle cash responsibly
  • Prepare coffee, espresso drinks, and beverages including beer and wine (where applicable)
  • Maintain cleanliness and organization of Bistro, kitchen, and dining areas
  • Set up and break down Bistro service areas for each shift
  • Monitor food quality, freshness, and presentation
  • Restock food, beverages, and supplies as needed
  • Follow all food safety, sanitation, and alcohol service policies
  • Respond to guest requests and resolve concerns professionally
  • Work collaboratively with hotel staff to ensure guest satisfaction
  • Comply with all Marriott brand standards, policies, and procedures
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