Bistro Attendant

McKibbon HospitalityChattanooga, TN
Onsite

About The Position

The Bistro Attendant takes orders, prepares, and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The Bistro Attendant will also prepare Starbucks coffee beverages, and a menu of breakfast or light evening fare – including preparation, and cooking of menu items. As a Bistro Attendant you will ensure each guest is greeted and made to feel important. As a Bistro Attendant will be knowledgeable about the menu, offering suggestions and being able to answer questions. As a Bistro Attendant will service guests’ orders as requested and as aligned with company and brand standards.

Requirements

  • One to two years’ experience as a server, barista, cook, or attendant in a similar setting
  • The ability to work a flexible schedule, including shift work, weekends, and holidays
  • Knowledge of state and local guidelines regarding service of alcohol
  • Computational skills to process guest payments
  • The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
  • The ability to help create an energized bar atmosphere through friendly and personalized service
  • The ability to anticipate customer needs, and change course of action accordingly
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Nice To Haves

  • Course work or certification/education in restaurant or business field are highly desired
  • Food safety certification and/or alcohol service training recommended
  • The drive to approach each guest interaction with the mindset of exceeding guest expectations
  • Embracing the culture, and personifying it in daily interactions with guests and team members
  • Contributing to a fun, energized and comfortable working environment as an active member of the team
  • Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
  • Being a motivated self-starter
  • Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Responsibilities

  • Ensure each guest is greeted and made to feel important
  • Be knowledgeable about the menu, offering suggestions and being able to answer questions
  • Service guests’ orders as requested and as aligned with company and brand standards
  • Maintain adequate supplies of clean dishware
  • Carry food, dishes, trays, and/or silverware from the pantry to serving counters
  • Collect dirty dishes and tableware, and run them through the dishwasher
  • Clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area
  • Clean any spilled items, broken items, and remove trash, when necessary
  • Mop or vacuum floors
  • Fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments

Benefits

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts
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