Birthday Party Coordinator

Old Colony YMCA•Plymouth, MA

3d•Onsite

About The Position

The birthday party coordinator coordinates and facilitates all Plymouth YMCA’s youth birthday parties. S/he communicates schedules, and gets support from the Senior Program Director and branch staff to provide friendly, courteous, and prompt service to all members, clients, and volunteers of the Y. S/he will accept and display the values of caring, honesty, respect, and responsibility.

Requirements

Experience with and interest in working with children.
Working knowledge of Microsoft Office necessary.
Valid MA driver’s license necessary.
Must be physically able to drive, lift and move objects (at least 45 lbs) as needed.

Responsibilities

Assist in organizing, implementing, and promoting assigned programs, special events, and birthday parties.
Be informed of all current and/or upcoming programs and special events in order to interpret opportunities for birthday parties, in terms of dates, locations, staff needed, etc.
Communicate and market birthday party opportunities to all members, guests, participants and community members.
Train each new program assistant by doing at least two birthday parties with them, one where they will assist you, and one where you will assist them.
Adhere to YMCA emergency birthday party and general procedures, including notification of appropriate staff person(s).
Communicate with the Senior Program Director, Membership Director, Aquatics Coordinator, and the front desk to ensure everyone is aware of any parties occurring in the building.
Ensure all requests, comments, and/or complaints are immediately addressed by you, and referred to your supervisor.
Survey birthday party participants and program staff after each birthday to continually improve upon services.
Work with branch program staff and Senior Program Director to effectively lead birthday party.
Develop and approve ideas for birthday parties.
Input all birthday parties into Salesforce in a timely manner.
Oversee overall implementation of birthday parties, from the input, POS, interaction with party, staff training, flow of day, set up and cleanup.
Inform supervisor of any supplies needed.
Be informed of all current and upcoming programs, participant and financial goals.
Cross sell programming, events, and birthday parties.