Birthday Host/Mascot

WonderWorks • Pigeon Forge, TN

4d • Onsite

About The Position

WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination. WonderWorks (Location) is looking for a Birthday Host/Mascot to join our dynamic team! As a Birthday Host/Mascot you can be the life of the party for our partygoers! From setup to cleanup, Birthday Hosts/Mascot create WONDERful experiences for guests by orchestrating interactive games and serving delicious treats!

Requirements

• Excellent communication skills and customer service skills
• Ability to anticipate guest needs
• Basic mathematical skills, as needed to make change
• Prolonged periods of standing and walking throughout the work area
• Ability to lift and/or move up to 50 pounds
• Ability to work any shift including nights, weekends, holidays, and weather conditions
• Must be able to meet the physical and safety requirements of the mascot costume
• Excellent communication skills and customer service skills
• Observational skills to ensure safe practices and recognize guest needs

Nice To Haves

• High school diploma or equivalent preferred
• Previous themed entertainment and sales experience is preferred

Responsibilities

• Greet, interact with, and provide exceptional guest service to party guests with a positive, upbeat attitude
• Check in party group and guide them to party area
• Set up the birthday room based on party package and clean up after each party
• Assist with any party package add-ons and verify that all remaining balances have been collected
• Serve food and drinks to all party guests
• Monitor to make sure the party runs smoothly and on schedule
• Portray assigned costumed mascot role
• Working in confining, warm, potentially heavy costumes with limited range of motion and vision
• Communicate non-verbally with expressive movement to guests
• Posing for photos
• Maintaining the mascot costume by keeping it clean and in good condition
• Working outdoors as needed
• Travel locally to perform at schools, sales expos, community events, etc. as needed
• Perform other duties as assigned

Benefits

• On-the-job training is provided upon joining.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED