Birthday Host/Mascot

WonderWorksPigeon Forge, TN
Onsite

About The Position

WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination. WonderWorks (Location) is looking for a Birthday Host/Mascot to join our dynamic team! As a Birthday Host/Mascot you can be the life of the party for our partygoers! From setup to cleanup, Birthday Hosts/Mascot create WONDERful experiences for guests by orchestrating interactive games and serving delicious treats!

Requirements

  • Excellent communication skills and customer service skills
  • Ability to anticipate guest needs
  • Basic mathematical skills, as needed to make change
  • Prolonged periods of standing and walking throughout the work area
  • Ability to lift and/or move up to 50 pounds
  • Ability to work any shift including nights, weekends, holidays, and weather conditions
  • Must be able to meet the physical and safety requirements of the mascot costume
  • Excellent communication skills and customer service skills
  • Observational skills to ensure safe practices and recognize guest needs

Nice To Haves

  • High school diploma or equivalent preferred
  • Previous themed entertainment and sales experience is preferred

Responsibilities

  • Greet, interact with, and provide exceptional guest service to party guests with a positive, upbeat attitude
  • Check in party group and guide them to party area
  • Set up the birthday room based on party package and clean up after each party
  • Assist with any party package add-ons and verify that all remaining balances have been collected
  • Serve food and drinks to all party guests
  • Monitor to make sure the party runs smoothly and on schedule
  • Portray assigned costumed mascot role
  • Working in confining, warm, potentially heavy costumes with limited range of motion and vision
  • Communicate non-verbally with expressive movement to guests
  • Posing for photos
  • Maintaining the mascot costume by keeping it clean and in good condition
  • Working outdoors as needed
  • Travel locally to perform at schools, sales expos, community events, etc. as needed
  • Perform other duties as assigned

Benefits

  • On-the-job training is provided upon joining.
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