Birth Certificate Clerk - 24 Hours/Week - Days

Best Care•Omaha, NE

1d•Onsite

About The Position

This position is responsible for interviewing parents to obtain necessary information for Birth Certificates, Social Security numbers, and Fetal Death Certificates. The role involves maintaining and operating the Birth Certificate System, answering telephones, providing directions, and faxing/copying information. Additionally, the clerk will explain state laws related to marriage and divorce decrees, complete facility and mother's worksheets, and collaborate with the State Vital Statistics office. This includes frequently checking and responding to the reject queue, amending birth certificates when necessary, and maintaining Notary Certification for the State of Nebraska to notarize paternity forms. Other duties include maintaining procedure books, assisting with new staff orientation, preparing hearing screen reports, entering name changes for billing and lab purposes, and completing monthly maternity reports.

Requirements

High school diploma, General Educational Development (GED) or equivalent required
Satisfactory completion of annual mandatory education requirements
Notary certification and stamp obtained and maintained within the first 3 months of employment required
Passing grade on medical terminology course required
Ability to type 30 to 40 wpm. with accuracy
Excellent interpersonal and customer service skills necessary to communicate with physicians, callers, visitors, patients, family and team members by verbal and written communication
Ability to utilize a variety of computer applications and look at a computer screen 50-80% of the time
Must be highly organized and able to prioritize work flow
Skills and knowledge in order to prepare reports, perform calculations, keep records, and deal effectively with people

Responsibilities

Interview parents to obtain Birth Certificates, Social Security cards and Fetal Death Certificates
Answers telephones
Maintains and operates the Birth Certificate System
Gives directions to patients, family members and visitors
Fax and copy information as required
Explains state laws regarding marriage, divorce decrees, and the legalities of who can go on a birth certificate
Completes the facility worksheets and mother's worksheets
Collaborates with the State Vital Statistics office
Checks the reject que frequently and responds to the State
Amends the birth certificate when warranted
Maintains Notary Certification for the State of Nebraska
Notarizes two way, three way, and single paternity forms
Performs other duties as assigned
Maintains procedure books and paternity education
Assist in the orientation of new staff members
Prepares hearing screen reports for the State
Enters name changes to facilitate billing and lab in a timely fashion
Completes and shares monthly maternity report (MMR)