Biorepository Site Manager

Azenta Life Sciences•Plainfield, IN

2d•Onsite

About The Position

The Biorepository Site Manager is accountable for leading site operations with a strong emphasis on people leadership, operational excellence, and business performance ownership. This role ensures all sample processing activities are executed accurately and in accordance with SOPs while building a high-performing team that delivers on customer commitments and business objectives.

Requirements

Bachelor’s degree with demonstrated people leadership experience (minimum 2+ years leading teams)
Proven ability to lead, coach, and develop employees, including managing performance and navigating difficult conversations
Experience owning or contributing to business forecasting, workforce planning, and operational performance metrics
Demonstrated success in driving continuous improvement initiatives (Lean, Six Sigma, or ABS preferred)
Experience hiring, onboarding, and developing high-performing teams
Strong communication, interpersonal, and stakeholder management skills
Ability to manage complexity, prioritize effectively, and drive results
Reaching/lifting/bending
Ability to lift up to 50 lbs.
Extended periods of standing or sitting
Right- and left-hand finger dexterity
Ability to discern colors or use of color correction glasses
Ability to work with refrigerants (e.g., dry ice and LN2) using proper PPE
Employee will be working on an area with potentially infectious materials.
Employee will be responsible for maintaining a clean work environment and enforce and follow universal precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.

Nice To Haves

Experience in a regulated life sciences environment preferred (CLIA, CAP, GMP, GTP, GLP, BoP)

Responsibilities

Act as a leader of people, fostering a culture of accountability, engagement, and continuous development
Take ownership of site performance, including operational metrics, business forecasts, and financial outcomes
Drive continuous improvement (ABS – Azenta Business System) initiatives to optimize efficiency, quality, and customer experience
Build strong relationships internally and externally to ensure alignment with company strategy
Own and deliver site business performance, including productivity, cost management, and operational KPIs
Develop, manage, and execute business forecasts and resource planning to meet demand and financial targets
Monitor performance trends and proactively implement corrective actions to ensure goals are met or exceeded
Ensure alignment between site operations and overall business strategy
Lead, coach, and develop a team by setting clear expectations and holding individuals accountable for results
Demonstrate the ability to lead through crucial conversations, including performance feedback, conflict resolution, and change management
Build a culture of trust, inclusion, and engagement while maintaining high performance standards
Serve as a visible and approachable leader, fostering open communication and employee ownership
Own the hiring strategy and execution for the site, ensuring selection of high-quality, competency-based talent
Drive effective onboarding to accelerate time-to-productivity
Develop and execute talent development plans, including coaching, mentoring, and career pathing
Identify and cultivate future leaders and critical skill capabilities within the team
Continuously assess team capabilities and ensure the right people are in the right roles
Lead and champion Azenta Business System (ABS) initiatives across the site
Identify, prioritize, and execute continuous improvement projects that enhance safety, quality, delivery, and cost
Build team capability in problem-solving, root cause analysis, and process optimization
Establish a culture of data-driven decision making and operational excellence
Maintain strong relationships with clients and act as the primary escalation point
Ensure customer expectations are consistently met or exceeded
Collaborate cross-functionally to resolve issues and deliver solutions
Manage day-to-day site operations including lab processes, facilities, staffing, and vendor relationships
Ensure compliance with quality systems and regulatory requirements
Enforces SOPs, quality systems, and regulatory requirements
Oversee sample lifecycle processes including accessioning, storage, and tracking
Drive resolution of operational, quality, and service issues