BioMonitoring Digital Sales Specialist

Merck•Burlington, MA

13d•Onsite

About The Position

In this role with MilliporeSigma, you will drive digital-first growth across a diverse West Coast territory spanning universities, hospitals, government agencies, small pharma, food and beverage and industrial manufacturers. You will be the virtual commercial face of our microbiology quality control portfolio — managing relationships, building a pipeline, and delivering results entirely through digital channels from our Burlington, MA office.

Requirements

Bachelor's degree in any field
1+ years of sales, account management, or customer-facing experience

Nice To Haves

Demonstrated ability to build relationships and communicate effectively in a virtual/digital environment
Experience in digital or inside sales within life science, food & beverage, industrial, or related markets
Technical knowledge of microbiology QC, environmental monitoring, or food safety programs (AOAC, FSMA, HACCP)
Familiarity with university, hospital, government, small pharma, or food & beverage customer environments
Skilled in territory business planning and translating strategy into account-level execution
Proven ability to manage both transactional and longer-term strategic account development
Proficient in Salesforce.com, LinkedIn, Microsoft Office Suite, and digital engagement platforms
Experience with eCommerce or digital self-service platforms and customer onboarding/adoption programs

Responsibilities

Own your territory. Build and execute account plans, manage a defined portfolio across universities, hospitals, government agencies, small pharma, food & beverage and industrial accounts, and consistently achieve sales targets.
Grow the pipeline. Proactively pursue opportunities in environmental monitoring, hygiene monitoring, pathogen testing, bioburden, and rapid microbial technologies through outbound outreach via phone, email, and virtual meetings.
Be the expert. Maintain strong technical and application knowledge in microbiology and environmental monitoring to deliver value-driven conversations with QA/QC and procurement contacts across all customer segments.
Drive commercial outcomes. Manage pricing strategies including quotations, customer-specific pricing programs (CSPs), and value-add negotiations; maintain pipeline activity in Salesforce.com and submit accurate quarterly forecasts.
Collaborate cross-functionally. Partner with Field Application Specialists, Marketing, and Technology Specialists to execute targeted campaigns, support account growth, and ensure a seamless customer experience.