Biometric Evangelist

ASSA ABLOY • Austin, TX

2d • Remote

About The Position

The Biometrics Evangelist is responsible for driving market awareness, customer adoption, and internal alignment around HID biometric reader solutions. This role serves as a subject matter expert for biometric readers, helping customers, partners, and internal teams understand the value of biometric authentication in secure, modern physical access environments. The role supports end-user strategy through customer meetings, vertical-market engagement, sales enablement, executive briefings, and field collaboration. In addition, this position creates thought leadership and market-facing content through public forums, podcasts, speaking engagements, webinars, social presence, and industry events. Success requires strong technical curiosity, executive communication skills, frequent travel, and the ability to translate biometric capabilities into clear business outcomes for internal and external customers.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a difference? Join us and help shape the future of security.

Requirements

• Proven ability to influence executive stakeholders, senior leaders, and cross-functional teams without direct authority, driving alignment and action across commercial, product, marketing, and customer organizations.
• Experience in physical access control, identity, security technology, biometrics, credential technology, or a related technology market.
• Ability to communicate complex technical concepts in a clear, business-focused way for executive, technical, and non-technical audiences.
• Demonstrated experience supporting customers, sales teams, partners, or field organizations in a consultative or evangelist capacity.
• Strong presentation, public speaking, content creation, and executive communication skills.
• Ability to travel frequently and engage effectively in customer meetings, conferences, internal meetings, and field activities.
• Legal authorization to work in the hiring country and ability to comply with all relevant HID policies and procedures.

Nice To Haves

• Experience with biometric readers, biometric modalities, identity verification, PACS, access control hardware, mobile credentials, or cyber-physical security solutions is preferred.
• Existing relationships or experience within key vertical markets such as Education, Healthcare, Critical Infrastructure, Finance, Commercial, Technology, or Government is preferred.
• Experience creating thought leadership content, speaking at industry events, participating in podcasts, or building a professional social presence is preferred.
• Experience partnering with Product, Marketing, Sales Engineering, and Commercial teams to support solution launches or category evangelism is preferred.
• Strong understanding of customer adoption barriers, privacy considerations, change management, and stakeholder education related to biometric technologies is preferred.

Responsibilities

• Serving as the primary evangelist and subject matter expert for HID biometric reader solutions across end-user, partner, and internal stakeholder audiences.
• Supporting internal and external customers by translating biometric reader capabilities into clear business, security, operational, and user-experience outcomes.
• Partnering with Sales, Business Development, Product, Marketing, and Sales Engineering to build awareness, pipeline influence, and adoption of biometric reader solutions.
• Delivering customer-facing presentations, executive briefings, demos, webinars, podcasts, conference sessions, and other public speaking engagements.
• Creating and maintaining market-facing content, sales enablement materials, social posts, talk tracks, FAQs, and thought leadership assets that support biometric reader adoption.
• Representing HID in public forums and industry conversations while reinforcing HID’s trusted identity, security, and innovation positioning.
• Developing and executing an evangelism plan that increases awareness and confidence in HID biometric reader solutions across priority vertical markets.
• Collaborating with field teams to support strategic end-user opportunities, customer workshops, partner meetings, and account planning activities.
• Gathering voice-of-customer, market, and competitive insights and share actionable feedback with Product, Marketing, and Commercial leadership.
• Supporting launch, enablement, and adoption efforts for biometric reader solutions, including messaging, training, demos, event content, and customer proof points.
• Maintaining a strong external presence through public speaking, podcasts, industry panels, webinars, social media, and customer-facing content development.
• Traveling as needed to support customer engagements, industry events, field ride-alongs, internal meetings, and strategic partner activities.

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed