Biomedical Visualization and Communication Designer (Patient Education)

University of British Columbia • Vancouver, BC

2d • CA$35 - CA$51 • Onsite

About The Position

The Biomedical Visualization and Communication Designer will support the development and enhancement of patient education materials within the cardiac program at BC children’s hospital. The successful candidate will work at the intersection of design, healthcare communication, and patient education, contributing to meaningful resources that support patients and families in understanding complex health information. A key focus of this role includes maintaining and evolving an existing digital platform (Heart Hub app), as well as identifying gaps in patient education and developing new materials to address them. The designer will collaborate closely with clinical teams to translate complex medical information into clear, engaging, and accessible visual formats.

Requirements

• Three year Graphic Design program.
• Minimum of two years of related experience, or the equivalent combination of education and experience.
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Nice To Haves

• Graduate of the UBC Biomedical Visualization and Communication program or a similar program
• Demonstrated experience creating visuals for patient education, health communication, or science communication
• Strong foundation in graphic design principles (layout, typography, hierarchy, color)
• Experience with rapid prototyping and ideation workflows
• Familiarity with user-centered design and feedback integration
• Excellent communication and collaboration skills, particularly with non-design stakeholders
• Ability to translate complex medical or scientific information into clear visuals
• Experience working with clinical teams or healthcare environments
• Basic skills in animation or motion design
• Understanding of health literacy principles and patient-centered communication

Responsibilities

• Update and maintain digital patient education content, including the Heart Hub app (e.g., revising visuals, integrating new information, ensuring visual consistency)
• Refresh and redesign existing patient education materials to improve clarity, accessibility, and visual engagement
• Collaborate with a Clinical Nurse Specialist and interdisciplinary team to: Identify gaps in patient education resources, Translate clinical insights into design opportunities, Design and produce new patient-facing materials, such as: Infographics, Short animations or motion graphics, Illustrated stories or comics, Print and digital educational resources
• Apply human-centered design approaches, including: Rapid ideation and prototyping, Iterative feedback cycles with clinical stakeholders, Incorporation of user (patient/family) perspectives where appropriate
• Ensure all materials align with best practices in accessibility, health literacy, and inclusive design
• Communicate design decisions clearly to both clinical and non-design stakeholders

Benefits

• UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential.
• New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work.
• Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.
• We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree