Biomedical Technician I - Rochester Hills, MI

InfuSystem Career•Rochester Hills, MI

1d•Onsite

About The Position

The Biomedical Technician I plays a key role in ensuring the proper functioning of medical devices. This position involves, testing, repairs, preventive maintenance, and evaluating medical devices to ensure they meet performance standards. The Biomedical Technician I is responsible for accurately documenting all service actions into the company CMMS (computerized maintenance management system), updating device status and identification in company records, and ensuring compliance with all relevant procedures. Always demonstrating our “Customer is 1 st” culture by taking ownership, doing the right thing, and solving their problems.

Requirements

Troubleshooting and repair in electronic or mechanical devices experience and/or training
Exceptional verbal and communication skills as well as strong organizational skills
High School diploma or general education degree (GED)
Knowledge of Microsoft Office Suite to include word, excel and outlook.
Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to add, subtract, and match numbers.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Strong work ethic
Sound judgment
Proven written and verbal communication skills
Natural curiosity to pursue issues and increase expertise
Pursue and design innovative analytical performance metrics
The courage to promote and defend ideas and analyses
Passionate about InfuSystem and serving customers and patients
Strives to make an impact on improving our business processes and results
Exemplary honesty and integrity
Ability to collaborate effectively and work selflessly as part of a team

Responsibilities

Daily servicing of medical devices.
Consistently uphold and exceed QA and QC standards while meeting production goals by adhering to established protocols, working efficiently, and collaborating with team members to ensure high-quality results and optimal workflows.
Delivering cost-effective and timely maintenance of medical devices to meet customer needs.
Recording key details of service actions and observations regarding devices conditions and operations.
Precisely adhere to established processes and procedures to diagnose, test, and recertify devices.
Accurately inputting work orders into the company CMMS (Computerized Maintenance Management System), including correct details on parts, labor, equipment, and performance results.
Comprehend and implement the principles of 5S workplace organization.
Ensure completion of annual compliance training to maintain regulatory standards, uphold company policies, and promote a culture of accountability and ethical practices.
Provide valuable feedback to leadership regarding emerging issues with devices and processes, contributing to continuous improvements in service quality, efficiency, and customer satisfaction.
Stay flexible, open-minded, and eager to learn while sharing knowledge with colleagues, ensuring that the team collectively meets and exceeds customer expectations at all times.
Consistently and efficiently perform routine maintenance and repairs on a select range of device models, covering a limited range of the assigned business segment fleet.
Continuously expand pump model expertise by learning new devices to meet customer needs.
Perform basic repair assessments and provide accurate initial cost estimations for the devices.
Troubleshoot medical devices to identify malfunctions and address the reported issues from the customer, ensuring timely and effective resolutions to maintain device functionality and patient safety.
Perform other related duties as required to support departmental goals and organizational needs.