Biomedical Technician I - Santa Fe Springs, CA

InfuSystem•Santa Fe Springs, CA

5d•Onsite

About The Position

InfuSystem is a growing healthcare company that provides infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other sites of care from five locations serving all 50 states and Canada. We deliver improved patient outcomes and high patient satisfaction. As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24-hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority.

Requirements

Troubleshooting and repair in electronic or mechanical devices experience and/or training
Exceptional verbal and communication skills as well as strong organizational skills
High School diploma or equivalent
Knowledge of Microsoft Office Suite to include word, excel and outlook.
Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to add, subtract, and match numbers.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Strong work ethic
Sound judgment
Proven written and verbal communication skills
Natural curiosity to pursue issues and increase expertise
Pursue and design innovative analytical performance metrics
The courage to promote and defend ideas and analyses
Passionate about InfuSystem and serving customers and patients
Strives to make an impact on improving our business processes and results
Exemplary honesty and integrity
Ability to collaborate effectively and work selflessly as part of a team

Responsibilities

Daily servicing of medical equipment.
Providing the most cost effective and timely servicing of medical devices to meet all customer needs.
Documenting essential details of service actions and observations of pump conditions and operations. This crucial process will allow people to understand the history of a device and provide the customer with more beneficial information.
Accurately follow established process and procedures to diagnosis, test and recertify devices.
Complete routine repairs on a limited number of pump models (approx. 10% of fleet).
Accurately entering work orders with correct parts, labor, equipment info and performance results into the Service Information System.
Perform minor evaluations and/or estimations on the devices.
Expand pump model knowledge by learning new devices at the customers need
Remain current and knowledgeable on all areas of processes and procedures
Remain flexible, open and eager to learn from fellow employees to best meet and exceed the customers’ expectations at all times.
Understand and execute principals of 5S workplace organization.
Performs other related duties as required.