Biomedical Technician/Equipment Support Specialist - Information Systems

Aretum•Phoenix, AZ

4d•$65,000 - $87,000

About The Position

Veterans Engineering, a wholly owned subsidiary of Aretum, is seeking a Biomedical Equipment Technician – Info/Sys to support a healthcare facility. The role focuses on the reliability, functionality, and safety of networked medical equipment and systems, including imaging, life-support, dialysis, and monitoring equipment. The technician supports the full lifecycle of associated network infrastructure and biomedical information systems, including systems that store or facilitate patient information. The position involves preventive and corrective maintenance, inspections, installations, electrical safety inspections, device security and cybersecurity, network maintenance, software repairs, addressing hazard recalls, and working with Cerner. The technician troubleshoots network and medical-device issues, configures devices and networks securely, manages incident response in accordance with VA guidelines, and coordinates with manufacturers on configurations, patches, and best practices. Travel to client locations is required. Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. The position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination. Sponsorship is not available. The stated annual salary range is $65,000 to $87,000, with final compensation dependent on relevant factors.

Requirements

Associate of Science degree, preferably in Information Technology, Biomedical Engineering, or a related field, or an equivalent combination of education and experience.
At least 2 years of experience in computer hardware and/or software installation related to medical devices and electronic health records.
Experience in medical equipment field service, with demonstrated knowledge and skill supporting medical equipment.
Direct work experience with Windows operating systems in client and/or server environments.
Proficiency using testing instruments, devices, simulators, and tools associated with servicing medical equipment.
Understanding of LAN and WAN operation and protocols.
Ability to analyze, troubleshoot, and resolve equipment malfunctions.
U.S. citizenship or current authorization to work in the United States on a full-time basis.
Ability to obtain and maintain a Public Trust or Suitability Determination.

Nice To Haves

Work experience with Linux or Windows operating systems.

Responsibilities

Manage the lifecycle of network equipment, including switches, servers, routers, and related infrastructure supporting complex networked medical devices and systems.
Identify and troubleshoot issues involving VLAN configuration, IP addressing, subnetting, HL7, DICOM, Access Control Lists, and network security across medical-device networks.
Use network test equipment and software, including tracers, wireless spectrum analyzers, network traffic monitors, command prompt, and physical and virtual server software.
Manage, troubleshoot, and maintain computerized networks, databases, servers, and biomedical information systems that store or facilitate patient information.
Design, implement, and manage network incident response for infection, loss of service, or regional and local policy changes according to VA guidelines.
Ensure proper security configurations for assigned devices and networks.
Assess vulnerability announcements and implement patches or other compensating cybersecurity controls.
Work with manufacturers to implement device configurations, patches, and best practices.
Investigate and resolve medical-device software issues when appropriate.
Perform periodic maintenance activities and hardware or software installations and upgrades.
Review medical-device configurations.
Evaluate hardware and software applications as they relate to medical devices.
Travel to client locations as required.