Biomedical Operations Coordinator

TEKsystems•Edison, NJ

26d•$65 - $70•Hybrid

About The Position

TEKsystems is seeking an Operations Coordinator to join our Biomedical Engineering team as a BioMed Program Operations Specialist (Clinical Engineering Operations Coordinator). This role is essential in supporting a consistent, high‑performing medical equipment service program by streamlining service intake, coordinating dispatch, maintaining reporting standards, monitoring inventory accuracy, and supporting governance across biomedical devices and diagnostic imaging maintenance operations. This is an operationally driven role supporting the full lifecycle of medical equipment service and vendor coordination.

Requirements

Hands‑on experience working with biomedical equipment as a former Biomedical Equipment Technician
Direct experience coordinating with biomedical service vendors, including dispatch, maintenance scheduling, service oversight, and work order management.
Excellent verbal and written communication skills
Strong organizational and documentation abilities
Ability to work cross‑functionally with internal teams and external vendors

Responsibilities

Serve as the central coordination point for all biomedical equipment service workflows, supporting a “single access point” service intake model.
Accurately route, track, and manage service requests through completion.
Coordinate dispatch logistics and monitor work order statuses to ensure coverage expectations are met, including 24x365 support environments.
Maintain and deliver regular operational reporting:
Service volumes
Response times
Open work order aging
Preventive maintenance (PM) completion
Downtime trends
Parts delays
Escalation events
Produce timely ad hoc reports and support issue tracking to assist BioMed leadership in decision-making.
Assist with maintaining equipment inventory integrity, including asset additions/removals, reconciliations, documentation updates, and occasional physical inventory validation.
Support recall and alert workflow activities, including managing recall notifications and ensuring regulatory documentation readiness.
Maintain documentation hygiene by ensuring all service records, test results, and related artifacts are complete, organized, and audit-ready.
Support vendor operational readiness and transition activities, including site access planning, stakeholder scheduling, and implementation task tracking.