Biomedical Onsite Technician II

InfuSystem Career•Tampa, FL

27d•Onsite

About The Position

The Biomedical Onsite Technician II is responsible for navigating hospitals and/or healthcare clinics to locate medical devices, performing physical inventory, installing tracking devices and beacons, testing, evaluating, and performing preventative maintenance on medical equipment at the customer’s facility. They will accurately document service actions in a digital work order and demonstrate our ‘customer is 1 st’ culture by taking ownership, doing the right thing, and problem solving. This role has no direct supervisory responsibilities but requires independent decision-making, sound judgment, and accountability in a largely autonomous work environment.

Requirements

Valid driver’s license and reliable transportation with active auto insurance
Real ID (effective May 25, 2025) or valid U.S. Passport
Associate degree in Biomedical Equipment Technology, Electronics, or related field (or equivalent military/technical training)
1–3+ years of biomedical equipment service experience preferred (entry-level candidates with strong technical training considered)
High School diploma or GED required
Strong organizational and time management skills
Effective written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to read, interpret, and follow procedures and safety guidelines
Ability to prepare routine reports and documentation
Ability to apply logical problem-solving skills in structured environments
Ability to perform basic mathematical functions

Nice To Haves

Familiarity with infusion or oncology-related devices preferred
Basic knowledge of electrical, mechanical, and electronic systems
Ability to read and interpret technical manuals, schematics, and service documentation
Strong troubleshooting and repair skills
Additional education preferred

Responsibilities

Perform scheduled preventative maintenance (PM) and safety inspections on a variety of medical equipment, including: Infusion pumps, Patient monitors, Vital signs equipment, Electrosurgical units, Clinic-specific devices (e.g., beds, exam tables, autoclaves, scales, warming units)
Troubleshoot, diagnose, and perform basic repairs and adjustments to restore equipment functionality
Conduct physical inventory and asset tracking of medical devices within healthcare facilities
Install and maintain tracking devices and beacons to ensure full facility coverage
Complete accurate and timely documentation, including work orders, PM checklists, and service reports in the Service Information System
Ensure compliance with manufacturer specifications, company standards, and regulatory requirements (e.g., Joint Commission, FDA)
Coordinate service schedules with clinical staff to minimize disruption to patient care
Maintain inventory of tools, parts, and testing equipment required for service delivery
Provide basic end-user support and education on equipment operation and care
Follow established procedures to test, diagnose, recertify, and evaluate devices
Escalate complex repairs or safety concerns to senior technical staff or management
Travel to customer sites locally or nationally; assignments may require extended onsite stays (1–6 weeks)
Plan and execute daily activities to efficiently locate, test, and service equipment within defined timelines
Track project progress against contracted inventory and ensure completion within scheduled timelines
Maintain consistent communication with site contacts and leadership, including real-time updates and issue escalation
Work collaboratively with facility staff to efficiently locate and service equipment
Adhere to all customer policies, procedures, and safety protocols, including infection control requirements
Maintain a professional appearance and conduct at all times
Deliver cost-effective, timely, and high-quality service
Accurately document service actions and equipment condition to maintain complete device history
Maintain current knowledge of company processes, procedures, and supported equipment
Demonstrate flexibility, continuous learning, and a commitment to exceeding customer expectations
Perform other related duties as required