Biomedical Equipment Technician - Greenville, South Carolina

Philips•Greenville, SC
•$22 - $34•Onsite

About The Position

This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. This is a Field role.

Requirements

  • 1 or more years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
  • Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
  • Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment is also required.
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
  • Must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations) and safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
  • Must reside within commuting distance to Greenville, South Carolina.

Nice To Haves

  • general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
  • BSEE/BSEET/BSME/BSMET preferred.

Responsibilities

  • Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
  • The identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
  • Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
  • Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.

Benefits

  • on-call pay
  • training
  • advancement opportunities
  • annual incentive plan
  • field service incentive bonus
  • sales commission or long-term incentives
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement
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