About The Position

This position supports the Multi-Vendor Biomedical business with our clients. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites. The BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer. Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues. Travel 50% to Accounts located throughout the West Zone.

Requirements

  • 2+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
  • Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
  • Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment is also required.
  • Must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
  • Must be able to safely work with radiation sources and/or radioactive materials.
  • Must be able to wear all required personal protective equipment.
  • Must be able to travel, by car and airplane, 50% of the time to Accounts located within the West Zone.
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
  • Must reside in or within commuting distance to Portland, Oregon.

Nice To Haves

  • general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
  • BSEE/BSEET/BSME/BSMET preferred.

Responsibilities

  • Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
  • Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
  • Maintaining customer satisfaction is the primary goal.
  • Independently complete PMs, FCOs, installations, and all related tasks.
  • Independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.

Benefits

  • on-call pay
  • training
  • advancement opportunities
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement
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