Biomedical Equipment Technician - Full Time

Health System Services LtdCity of Niagara Falls, NY
$22 - $26Onsite

About The Position

Join Health System Services, a leader in durable medical equipment solutions, as a Biomedical Equipment Technician. This role is ideal for someone mechanically inclined, detail-oriented, and eager to learn the technical aspects of medical equipment operations. You will be responsible for maintaining and repairing medical equipment to ensure patients receive high-quality, reliable devices. The position involves routine inspections, preventative maintenance, repairs, customer support, and ensuring compliance with all relevant guidelines and regulations.

Requirements

  • High School Diploma or GED required.
  • Valid New York State driver’s license & must be 21 years of age to meet the coverage requirements of the company’s auto insurance.
  • 3-5 years’ experience as a medical equipment repair/maintenance technician, electronics technician, or related.
  • Ability to read and interpret technical manuals, safety guidelines, and maintenance procedures.
  • Strong problem-solving skills and ability to work with limited standardization.
  • Basic math skills, including the ability to calculate percentages, discounts, and interest.
  • Experience with word processing, web-based mapping, and delivery tracking software.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Must possess a clean driving record.

Nice To Haves

  • Associate’s degree in Biomedical Equipment Technology, Engineering Studies, or related field preferred.

Responsibilities

  • Perform routine inspections, preventative maintenance, and repairs on durable medical equipment per manufacturer specifications.
  • Diagnose and resolve mechanical and electronic malfunctions to ensure optimal functionality.
  • Approve repair orders, develop quotes, and ensure billing is completed for all maintenance performed.
  • Maintain and update preventive maintenance schedules and logs for company-owned and contracted facilities.
  • Track and manage repair parts, providing status updates in coordination with purchasing.
  • Oversee and document equipment maintenance using E-Maintenance systems.
  • Organize and maintain storerooms at serviced facilities and ensure cleanliness of delivery equipment (totes, dollies, etc.).
  • Assist with inventory management, including counting and ordering supplies.
  • Educate patients on the safe and effective use of home medical equipment.
  • Maintain confidentiality and accuracy of patient records for care and billing purposes.
  • Provide backup support with medical equipment deliveries, setup, and patient instructions as needed.
  • Provide excellent customer service and ensure patient satisfaction.
  • Follow all company policies, manufacturer guidelines, and regulatory requirements.
  • Maintain a clean, organized, and safe work environment.
  • Adhere to all safety protocols while handling and transporting medical equipment.
  • Perform additional duties as needed to support company goals and uphold core values.

Benefits

  • Medical, Dental, and Vision insurance
  • 401K with 3% company contribution after one year and 1,000 hours worked
  • Generous PTO, Vacation and 9 Paid Holidays
  • Short Term Disability (optional) and Company-Paid Long-Term Disability
  • Free Confidential Employee Assistance Program
  • Exclusive Tuition Reimbursement Program with Niagara University
  • Community programs
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