Biomedical Equipment Technician - Full Time

Health System Services•Tonawanda, NY

9d•Onsite

About The Position

Join Health System Services, a leader in durable medical equipment solutions, as a Biomedical Equipment Technician. This role is ideal for someone mechanically inclined, detail-oriented, and eager to learn the technical aspects of medical equipment. You will perform routine inspections, preventative maintenance, and repairs on durable medical equipment, diagnose and resolve malfunctions, and manage repair orders and billing. You will also maintain schedules and logs, track repair parts, oversee equipment maintenance using E-Maintenance systems, and organize storerooms. Additionally, you will assist with inventory management, educate patients on equipment use, and maintain patient record confidentiality. This role also provides backup support for equipment deliveries and setup, ensuring excellent customer service and patient satisfaction. You will adhere to all company policies, manufacturer guidelines, and regulatory requirements, maintaining a safe and organized work environment.

Requirements

High School Diploma or GED required.
Valid New York State driver’s license & must be 21 years of age to meet the coverage requirements of the company’s auto insurance.
3-5 years’ experience as a medical equipment repair/maintenance technician, electronics technician, or related.
Ability to read and interpret technical manuals, safety guidelines, and maintenance procedures.
Strong problem-solving skills and ability to work with limited standardization.
Basic math skills, including the ability to calculate percentages, discounts, and interest.
Experience with word processing, web-based mapping, and delivery tracking software.
Strong attention to detail and ability to multitask in a fast-paced environment.
Must possess a clean driving record.

Nice To Haves

Associate’s degree in Biomedical Equipment Technology, Engineering Studies, or related field preferred.

Responsibilities

Perform routine inspections, preventative maintenance, and repairs on durable medical equipment per manufacturer specifications.
Diagnose and resolve mechanical and electronic malfunctions to ensure optimal functionality.
Approve repair orders, develop quotes, and ensure billing is completed for all maintenance performed.
Maintain and update preventive maintenance schedules and logs for company-owned and contracted facilities.
Track and manage repair parts, providing status updates in coordination with purchasing.
Oversee and document equipment maintenance using E-Maintenance systems.
Organize and maintain storerooms at serviced facilities and ensure cleanliness of delivery equipment (totes, dollies, etc.).
Assist with inventory management, including counting and ordering supplies.
Educate patients on the safe and effective use of home medical equipment.
Maintain confidentiality and accuracy of patient records for care and billing purposes.
Provide backup support with medical equipment deliveries, setup, and patient instructions as needed.
Provide excellent customer service and ensure patient satisfaction.
Follow all company policies, manufacturer guidelines, and regulatory requirements.
Maintain a clean, organized, and safe work environment.
Adhere to all safety protocols while handling and transporting medical equipment.
Perform additional duties as needed to support company goals and uphold core values.