Biomedical Equipment Technician - Mullica Hill, NJ

Philips•Salem, NJ

3d•Onsite

About The Position

This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training. The identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel. Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer. Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.

Requirements

1 or more years of experience servicing medical equipment
General biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
Associate's degree in electronics or equivalent combination of education and experience
Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
Must be able to safely work with radiation sources and/or radioactive materials.
Must be able to wear all required personal protective equipment.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Must reside within commuting distance to Mullica Hill, NJ.

Nice To Haves

BSEE/BSEET/BSME/BSMET preferred.

Responsibilities

Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
Identify and resolve customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
Demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results.
Establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
Independently complete PMs, FCOs, installations, and all related tasks.
Independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.