Biomedical Equipment Technician I

GE HealthCare
•$66,560 - $99,840

About The Position

The Biomedical Equipment Technician I responds to customer service calls to evaluate, diagnose, repair, and perform planned maintenance on basic biomedical equipment. The role works under supervision, contributes to customer satisfaction through service excellence, and supports efficient service delivery across assigned accounts. When trained, the technician may share on-call responsibilities, including rotating coverage and after-hours support for critical issues. The technician follows GE policies, procedures, hospital protocols, quality requirements, and applicable regulations; communicates with customers and colleagues; and accurately documents repairs, maintenance, inspections, and related work. The position requires proper care and calibration of tools and test equipment, ongoing technical learning, and compliance with health, safety, and environmental requirements. It may involve customer-specific access requirements, including proof of required immunizations and additional screening.

Requirements

  • Associate's or bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; or equivalent military education; or participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; or a high school diploma/GED and at least 2 years of experience servicing electrical, electronics, IT, or mechanical equipment.
  • Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
  • One year of experience, as stated under Characteristics.
  • Ability to lift, carry, push, and pull up to 35 pounds unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods.
  • Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.
  • Vision abilities may include color, close, distance, and peripheral vision, and depth perception.
  • Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary.
  • Compliance with GE HealthCare's standard background check, including a post-offer drug test, and applicable customer access policies, which may include proof of required immunizations and additional drug tests or background checks.
  • Legally authorized to work in the United States; the role is restricted to U.S. persons due to access to export-controlled technology, and proof of status is required before employment.
  • No employment visa sponsorship is available for this opening.

Responsibilities

  • Respond to service calls to evaluate, diagnose, repair, and perform planned maintenance on customers' basic biomedical equipment.
  • Under supervision, assess basic equipment issues and implement appropriate repairs; perform planned maintenance and safety/environmental inspections as assigned.
  • Assist more experienced technicians with basic and more complex repairs or resolutions.
  • Communicate and partner effectively with teammates and colleagues.
  • Follow GE policies and procedures, hospital protocols, and complete required documentation.
  • Maintain customer communications as directed to ensure resolution, follow-up, and customer satisfaction.
  • Implement GE/customer facility contracts as instructed and support business goals and objectives.
  • Work as part of the local team to provide efficient service to accounts in the assigned area.
  • Share on-call responsibility when trained; be available after hours or for rotating on-call coverage, including weekends, as necessary for critical issues.
  • Document repair actions and submit reports and summaries according to schedule.
  • Care for spares, tools, and test equipment, and ensure equipment calibration.
  • Maintain technical knowledge of standards, codes, and procedures for the safe and effective use of medical equipment through formal instruction.
  • Use sources such as manuals, technical support, the FaceTime app, and online resources when performing planned maintenance.
  • Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements.
  • Comply with GE HealthCare quality policies, goals, laws, regulations, and required training deadlines.
  • Immediately report customer quality or compliance concerns to the Quality Organization.
  • Accurately and promptly document work orders, vendor service reports, time and expense reports, planned maintenance activities, purchase orders, and other duties.
  • Ensure all test equipment is tracked and calibrated on time.
  • Meet the role's physical requirements, including lifting, carrying, pushing, and pulling up to 35 pounds unassisted and performing the listed movements and postures.

Benefits

  • Competitive benefits package including medical, dental, and vision coverage.
  • Paid time off.
  • 401(k) plan with employee and company contribution opportunities.
  • Life, disability, and accident insurance.
  • Tuition reimbursement.
  • The position may be eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
  • Professional development opportunities.
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