Biomedical Equipment Technician 1

GE HealthCare

21d•Onsite

About The Position

The Biomedical Equipment Technician 1 covers the Rapid City, South Dakota service area. Under supervision, the technician responds to service calls to evaluate, diagnose, and repair customers’ basic biomedical equipment, and performs planned maintenance. The role supports customer satisfaction through service excellence and efficient service delivery to accounts in the assigned area. The technician works with teammates and colleagues, follows GE policies and procedures and hospital protocols, and maintains communication with customers to support resolution and follow-up. The role includes documenting repair actions, maintaining tools and test equipment, and building technical knowledge of standards and procedures for safe and effective medical equipment use. Once trained, the technician may share on-call responsibilities. The position requires the ability to lift, carry, push, and pull up to 35 pounds unassisted, along with frequent bending, stooping, twisting, climbing, crouching or squatting, kneeling or crawling, and extended periods of sitting and standing. Reaching at, above, and below shoulder level, neck flexion and extension, and good hand and finger dexterity are also required. Vision requirements may include color, close, distance, and peripheral vision, as well as depth perception.

Requirements

Associate’s or bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; equivalent military education; participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; or a high school diploma/GED and at least 2 years of experience servicing electrical, electronics, IT, or mechanical equipment.
Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
Willingness to be available after hours or work a rotating on-call schedule, including weekends, for critical issues and coverage as necessary.
Ability to lift, carry, push, and pull up to 35 pounds unassisted.
Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, and sit and stand for long periods.
Ability to reach at, above, and below shoulder level; flex and extend the neck; and demonstrate good hand and finger dexterity.
Vision abilities may include color, close, distance, and peripheral vision, and depth perception.
Must be legally authorized to work in the United States; employment offer is conditioned on successful completion of a drug screen, as applicable.

Responsibilities

Under supervision, evaluate issues with basic customer biomedical equipment and implement appropriate repairs.
Perform planned maintenance and safety/environmental inspections as assigned.
Assist more experienced technicians with basic and more complex repairs or resolution.
Communicate and partner effectively with teammates and colleagues.
Follow GE policies and procedures and hospital protocols, and complete necessary documentation.
Communicate with customers as directed to ensure resolution and proper follow-up and to support customer relations and satisfaction.
Implement GE/customer facility contracts as instructed and support business goals and objectives.
Work as part of the local team to provide efficient service delivery to accounts in the assigned area.
Share on-call responsibility when trained.
Document repair actions and submit reports or summaries according to schedule.
Care for spares, tools, and test equipment and ensure equipment calibration.
Maintain technical knowledge of applicable standards, codes, and procedures through formal instruction.
Use sources such as manuals, technical support, the FaceTime app, and online resources when performing planned maintenance.
Meet Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.