Biomedical Equipment Technician 1
About The Position
The Biomedical Technician responds to service calls within a hospital or healthcare system in Richmond, Virginia. Under supervision, the technician evaluates, diagnoses, repairs, and performs planned maintenance on biomedical equipment, with an emphasis on service excellence and customer satisfaction. The role works as part of a local service team and follows GE policies, hospital protocols, contract requirements, and applicable regulatory and safety requirements. The position includes an after-hours or rotating on-call schedule, including weekends, when needed for critical issues and coverage. The technician documents repairs, maintenance, inspections, and related work accurately and on schedule; maintains and calibrates tools and test equipment; and develops technical knowledge through formal instruction and use of technical resources. The position requires meeting GE HealthCare quality and compliance expectations, completing required training, and promptly reporting customer quality or compliance concerns. The role is based on-site in Richmond, Virginia. The stated annual pay range is $51,200–$76,800, with possible performance-based incentive compensation. Relocation assistance is provided. GE HealthCare offers medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Employment is conditional on successful completion of a drug screen where applicable; the employer does not sponsor employment visas for this opening.
Requirements
- Associate's or bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; or equivalent military education; or participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; or a high school diploma/GED and at least 2 years of experience servicing electrical, electronics, IT, or mechanical equipment.
- Analytical and communication skills, including the ability to explain technical issues to customers in an understandable manner.
- Ability to lift, carry, push, and pull up to 35 pounds unassisted.
- Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, and sit and stand for long periods.
- Ability to reach at, above, and below shoulder level; flex and extend the neck; and perform tasks requiring good hand and finger dexterity.
- Vision abilities may include color, near, distance, peripheral vision, and depth perception.
- Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary.
- One year of experience, as stated under Characteristics.
Responsibilities
- Under supervision, evaluate basic customer biomedical equipment issues and implement appropriate repairs.
- Perform preventive maintenance and safety/environmental inspections as assigned.
- Assist more experienced technicians with basic and more complex repairs or resolution.
- Communicate and partner effectively with teammates and colleagues.
- Follow GE policies, procedures, hospital protocols, and required documentation practices.
- Maintain customer communications as directed to support issue resolution, follow-up, and customer satisfaction.
- Implement GE/customer facility contract requirements and support business goals as instructed.
- Work as part of the local team to provide efficient service to accounts in the assigned area.
- Share on-call responsibility when trained.
- Document repair actions and submit reports and summaries on schedule.
- Care for and maintain spares, tools, and test equipment, including ensuring calibration.
- Maintain technical knowledge of applicable standards, codes, and procedures for safe and effective medical equipment use through formal instruction.
- Use available resources, including manuals, technical support, the Facetime app, and online resources, to answer questions when performing preventive maintenance.
- Meet Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.
- Comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.
- Complete planned quality and compliance training within required deadlines.
- Immediately report customer quality or compliance concerns to the Quality Organization.
- Accurately and promptly document work orders, vendor service reports, time and expense reports, preventive maintenance activities, purchase orders, and other duties.
- Track all test equipment and ensure it is calibrated on time.
- Be available after hours or work a rotating on-call schedule, including weekends, as necessary for critical issues and coverage.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
- Relocation assistance
- Possible performance-based incentive compensation, including cash bonuses and/or long-term incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
